# Nathan Pokiap

Nathan Pokiap is a remote worker on Himalayas, ICT Support Specialist/System Administrator at NextGen Technology Limited, based in Papua New Guinea.

Source: https://himalayas.app/@nathanpokiap

```text
ICT Support Specialist/System Administrator at NextGen Technology Limited handling server configuration, cPanel migrations, and enterprise DNS.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Papua New Guinea |
| Authorized to work in | Papua New Guinea |
| Salary expectations | 70k+ USD |
| Job categories | Systems Administrator, IT Support Specialist, Network Administrator |
| Skills | Linux Administrator, CPanel, WHM (Web Host Manager), DNS management, SPF, DKIM Configuration, DMARC, Microsoft 365 Administration, Windows Server, Active Directory, Azure Active Directory (Entra ID), DNS, DHCP, Server Configuration, Server Administration |

## About

```text
At NextGen Technology Limited, I handle technical support, domain administration, and backend server configuration. I maintain Linux systems and carry out cPanel/WHM account migrations, live server transfers, and file checksum verification.

I configure and validate enterprise DNS records and resolve email deliverability and blacklisting issues using SPF, DKIM, DMARC, and MXToolbox. I also administer Microsoft 365 and Azure Active Directory environments for client access and security.

At TT SOLUTIONS PNG, I deployed and configured servers, created sub-domains and websites, and deployed databases. I also maintained firewall and system security and created an FTP server.

My earlier work includes hardware and network support at IEA College of TAFE, freelance IT support and systems administration at ISLAND WEB PRO, and data entry for multiple projects at World Vision PNG. I hold a Diploma in Information Technology in Advanced Network and System Administration from IEA College of TAFE.
```

## Experience

### ICT Support Specialist/System Administrator (current)

NextGen Technology Limited. Jan 2026 - Present

```text
Managed technical support operations, client email queries, and domain administration tasks. Executed backend server configuration, Linux OS maintenance, and incident diagnostics.
```

Skills: Linux, CPanel, WHM-(Web-Host-Manager), DNS, MXToolbox, SPF, DKIM, DMARC, Microsoft-365, Azure-Active-Directory, Wireshark, Netstat, DHCP

### PC & Network Support Intern

IEA College of TAFE. Jan 2025 - Jan 2026

```text
Performed hardware diagnostics, equipment maintenance, and network troubleshooting across campus labs. Executed helpdesk ticket triage and maintained asset management logs.
```

Skills: Hardware-Diagnostics, Network-Troubleshooting, Help-Desk, Asset-Management, Cisco

### Server/Systems Administrator

TT Solutions PNG. Jan 2024 - Jan 2026

```text
Deployed and configured servers, created sub-domains, launched websites, and managed databases. Maintained firewall and system security, and created FTP servers.
```

Skills: Server-Deployment, Subdomains, Database-Management, Firewalls, FTP, System-Security

### Freelance IT Support/System Administrator

Island Web Pro. Jan 2024 - Jan 2026

```text
Handled client domain registration, configured SPF, DMARC, and MX records, and migrated emails to Microsoft 365. Administered VPS and dedicated servers for web hosting.
```

Skills: Domain-Registration, SPF, DMARC, MX-Records, Microsoft-365, VPS, Dedicated-Servers, Windows, MacOS, Virus-Removal, data-recovery

### Data Entry Clerk

World Vision PNG. Jan 2023 - Jan 2024

```text
Collected, entered, and managed data using digital tools, and compiled reports for project compliance. Conducted structured interviews with stakeholders and maintained documentation.
```

Skills: KOBOToolbox, Data-Entry, Reporting, Interviewing, Documentation

## Education

### IEA College of TAFE

Diploma, Information Technology

```text
Graduated with a Diploma in Information Technology, specializing in Advanced Network and System Administration.
```

### IEA College of TAFE

Certificate, Information Technology. 2024 - 2024

```text
Earned a Certificate in Information Technology with a focus on Computer Networks and System Support.
```

## Tech stack

- MySQL
- MongoDB
- JavaScript
- PHP
- PowerShell
- Wireshark
- Ubuntu
- Debian
- macOS
- Windows Server
- Windows 10
- WordPress
- cPanel
- Rocky Linux

To contact Nathan, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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