# Natalia Velasco

Natalia Velasco is a remote worker on Himalayas, People Care Coordinator at Lean Solutions Group, based in Colombia.

Source: https://himalayas.app/@nataliavelasco

```text
People Care Coordinator at LEAN SOLUTIONS GROUP, where I moved emotional support programs to an AI-powered platform and designed an early-support model.
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| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Colombia |
| Authorized to work in | Colombia |
| Salary expectations | 60k+ USD |
| Job categories | Organizational Wellbeing Psychologist, Mental Health Coordinator, Psychosocial Support Coordinator, Organizational Well Being |
| Skills | Organizational Well Being, Workplace Mental Health, Organizational Climate, Employee Experience, Psychosocial Prevention, Psychosocial Treatments, Emotional Support, Psychoeducation, Wellbeing Analytics, KPIs, PDCA, Continuous Improvement, AI Applied To Organizational Wellbeing, Digital Wellbeing Platforms, Organizational Culture |
| LinkedIn | https://linkedin.com/in/natalia-velasco-andraus |

## About

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At LEAN SOLUTIONS GROUP, I manage employee experience and the strategic operation of an app for emotional support and organizational wellbeing. I led the migration of support and psychoeducation programs to an AI-powered platform, and designed a triage and follow-up model to identify emotional needs early.

Previously, as Mental Health & Psychosocial Support Coordinator at LEAN SOLUTIONS GROUP, I designed an integrated mental health and wellbeing model and developed psychosocial prevention and empathetic leadership initiatives. I also implemented indicators that contributed to reducing absenteeism associated with psychosocial factors and strengthening talent retention.

My earlier work includes supporting students and families at COLEGIO BRITÁNICO DE CARTAGENA, providing educational guidance at ASPAEN CEI PEPEGRILLO – ALBORADA, and supporting recruitment and employee wellbeing at CLÍNICA NUESTRA. I studied Psychology at Universidad Tecnológica de Bolívar and hold certifications and training in ISO 45003:2021, occupational health and safety, and advanced Excel.
```

## Experience

### People Care Coordinator (current)

Lean Solutions Group. Oct 2025 - Present

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Led the migration of emotional support and psychoeducation programs to an AI-powered platform, increasing coverage while optimizing response times and resources. Manage employee experience and the strategic operation of the app, coordinating emotional support and organizational wellbeing processes.
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Skills: AI, Employee-Experience, Organizational-Well-Being, PDCA, Data-Analysis, Communication-Skills, Platform-Adoption

### Mental Health & Psychosocial Support Coordinator

Lean Solutions Group. Oct 2021 - Oct 2025

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Designed and implemented an integrated mental health and wellbeing model, aligning corporate strategy with a human-centered approach to employee experience and development. Developed psychosocial prevention programs, empathetic leadership initiatives, and self-care culture programs, contributing to improvements in workplace climate, participation, and wellbeing indicators.
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Skills: Mental-Health, Psychosocial-Prevention, Employee-Well-being, Leadership-Development, Program-Management, Data-Analysis, Training

### Teacher / Homeroom Director

Colegio Británico de Cartagena. Feb 2019 - Jan 2021

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Supported the educational development of students and families, integrating strategies to strengthen coexistence, education, and empathy. Designed and implemented training activities aligned with academic curricula, supporting personal growth and community building.
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Skills: Education, Curriculum-Design, Student-Support, Empathy, Community-Building

### Co-Teacher & Educational Psychology Intern

Aspaen CEI Pepegriollo – Alborada. Jan 2017 - Jan 2019

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Provided interdisciplinary support in educational guidance and child development. Designed psychoeducational strategies focused on emotional learning and school coexistence.
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Skills: Educational-Psychology, Child-Development, Psychoeducation, Coexistence

### Human Resources Management Assistant

Clínica Nuestra. Jan 2015 - Jan 2016

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Supported recruitment, selection, and employee wellbeing processes. Participated in workplace climate activities and emotional support for employees.
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Skills: Recruitment, Selection, Employee-Well-being, Organizational-Climate, Emotional-Support

## Education

### PMI / LinkedIn Learning

Decision-Making Strategies, Decision-Making. 2025 - 2025

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Completed the Decision-Making Strategies course in 2025.
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### Lean Solutions Group / Ativa

Step Up Leadership Program, Leadership. 2025 - 2025

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Participated in the Step Up Leadership Program in 2025.
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### PMI / LinkedIn Learning

Advanced Conflict Resolution Techniques, Conflict Resolution. 2025 - 2025

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Completed the Advanced Conflict Resolution Techniques course in 2025.
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### Udemy

Advanced Excel: From Zero to Advanced, Advanced Excel. 2025 - 2025

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Completed the Advanced Excel: From Zero to Advanced course on Udemy in 2025.
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### PMI / LinkedIn Learning

Mastering Self-Motivation in Times of Crisis, Self-Motivation. 2025 - 2025

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Completed the Mastering Self-Motivation in Times of Crisis course in 2025.
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### PMI / LinkedIn Learning

Effective Communication in the Workplace, Communication. 2025 - 2025

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Completed the Effective Communication in the Workplace course in 2025.
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### PMI / LinkedIn Learning

Project Management Fundamentals, Project Management. 2025 - 2025

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Completed the Project Management Fundamentals course in 2025.
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### Ministry of Labor / ARL SURA

Virtual Occupational Health & Safety Management System (SG-SST) – 50 hours, Occupational Health and Safety Management System (SG-SST). 2024 - 2024

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Completed a 50-hour virtual course on Occupational Health and Safety Management System (SG-SST) in 2024.
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### Consejo Colombiano de Seguridad

Certification in Psychological Safety at Work & Psychosocial Risks – ISO 45003:2021, Psychological Safety at Work and Psychosocial Risks. 2022 - 2024

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Earned certification in Psychological Safety at Work and Psychosocial Risks under ISO 45003:2021 in 2022 and 2024.
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### PMI / LinkedIn Learning

Leadership Fundamentals, Leadership. 2024 - 2024

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Completed the Leadership Fundamentals course in 2024.
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### Consejo Colombiano de Seguridad

56th Congress of Safety, Health & Environment, Safety, Health & Environment. 2023 - 2023

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Attended the 56th Congress of Safety, Health & Environment in 2023.
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### Universidad Tecnológica de Bolívar

Psychology, Psychology

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Completed a degree in Psychology from Universidad Tecnológica de Bolívar in 2018.
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## Tech stack

- Microsoft Excel

To contact Natalia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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