# Narendra Kumar Narendra Kumar is a remote worker on Himalayas, Transcription Specialist at Sigma AI, based in India. Source: https://himalayas.app/@narendrakumar4 ```text I manage salon operations, customer service, staff coordination, quality control, and daily reporting. ``` | Detail | Value | | --- | --- | | Availability | Open to opportunities | | Location | India | | Authorized to work in | India | | Job categories | Salon Administration, Salon Administration, Operations Manager, Customer Specialist, Content Writer, Quality Analyst, Sales, Business Development Representative, Language Services Interpreter, Translator, Salon Business Development Manager, Beauty Industry Management, Operations | | Skills | Salon Operations, Team Management, Staff Scheduling, Customer Service, Appointment Coordination, Complaint Resolution, Sales, Upselling, Inventory Management, Quality Control, Time Management, Problem Solving, Microsoft Office, Excel, Documentation, Content Writing, SEO, Keyword Research, Digital Marketing, Google Ads, Copywriting, Affiliate Marketing, Technical Troubleshooting, Translation, Interpretation, Proofreading, Bridges, Railway, Writer, Attentive, ChatGpt | ## What I'm looking for ```text I'm looking for a Salon Manager position where I can lead daily operations, coordinate staff, strengthen customer service, maintain service quality, and support repeat customer visits. ``` ## About ```text I'm seeking a Salon Manager role where I can apply my experience managing daily operations, customer service, staff coordination, and service quality at Men & Co Hair Salon. I coordinated staff schedules, task allocation, attendance, appointments, customer enquiries, complaints, and follow-ups. I also monitored cleanliness, presentation, service readiness, inventory needs, and adherence to salon procedures. Across customer support, sales, content, and quality roles at Wonder Bridge IT Solutions, Physics Wallah, BYJU'S, and other organizations, I've handled issue resolution, client communication, deadlines, reporting, and quality checks. At Physics Wallah, I created, reviewed, and quality-checked more than 500 academic content pieces. I'm comfortable working in fast-paced, team-oriented environments and bringing together customer handling, operational discipline, documentation, problem solving, and service improvement. ``` ## Experience ### Transcription Specialist (current) Sigma AI. Oct 2023 - Present ```text Provided transcription services. ``` Skills: Transcription, Audio-Processing ### SME / Author / QC Analyst (current) Oswaal Books Pvt Ltd. Nov 2021 - Present ```text Created and quality-checked academic content. ``` Skills: Subject-Matter-Expertise, Authoring, Quality-Control ### Freelance Interpreter (current) Multiple Clients. Jan 2017 - Present ```text Provided freelance interpretation services. ``` Skills: Interpretation, Language-Services ### Salon Manager Men & Co Hair Salon. Jan 2025 - Jan 2026 ```text Managed day-to-day salon operations, customer service, staff coordination, and daily workflow. Coordinated staff schedules, handled customer enquiries, and monitored service quality. ``` Skills: Salon-Operations, Team-Management, Staff-Scheduling, Customer-Service, Appointment-Coordination, Complaint-Resolution, Quality-Control, Excel ### Content Writer Collegedunia Web Private Limited. Jun 2025 - Oct 2025 ```text Managed multiple assignments while maintaining quality, accuracy, and deadlines. Produced structured content according to editorial requirements. ``` Skills: Content-Writing, Quality-Assurance ### SEO Content Writer SEO Academy. Nov 2023 - Mar 2024 ```text Wrote SEO-optimized content. ``` Skills: SEO, Content-Writing ### Academic Content Writer Emerald Writing Services. Aug 2023 - Feb 2024 ```text Wrote academic content. ``` Skills: Academic-Writing, Content-Creation ### Customer Support Specialist Wonder Bridge IT Solutions. Nov 2022 - Nov 2023 ```text Handled customer enquiries, complaints, issue resolution, and technical troubleshooting. Maintained timely follow-up and accurate communication. ``` Skills: Customer-Support, Issue-Resolution, Technical-Troubleshooting, Follow-up ### Content Writer Skylab Solutions Pvt Ltd. Oct 2022 - Nov 2023 ```text Wrote content for various projects. ``` Skills: Content-Writing ### Quality Reviewer Arohanatech EdTech Company. Nov 2022 - Jul 2023 ```text Reviewed content for quality and accuracy. ``` Skills: Quality-Review, Content-Accuracy ### SME / Content Writer / QC Analyst [Physics Wallah Pvt Ltd](https://himalayas.app/companies/physics-walla). Oct 2021 - Nov 2022 ```text Created, reviewed, and quality-checked 500+ academic content pieces. Managed quality checks, formatting, tagging, and error reduction. ``` Skills: Content-Creation, Quality-Control, Academic-Writing, Formatting ### Content Writer – SEO & Digital Marketing Rankingeek Marketing Agency. Oct 2020 - Oct 2021 ```text Managed multiple client content assignments and deadlines. Conducted keyword research and aligned deliverables with requirements. ``` Skills: SEO, Content-Writing, Keyword-Research, Digital-Marketing ### Subject Matter Expert Innovalence Education Pvt Ltd. Nov 2019 - Oct 2020 ```text Provided subject matter expertise in educational content. ``` Skills: Subject-Matter-Expertise, Educational-Content ### Language Interpreter & Translation Expert Pranjal Solutions. Oct 2018 - Oct 2020 ```text Provided language interpretation and translation services. ``` Skills: Language-Interpretation, Translation ### Subject Matter Expert Gyanohm / Vidyaa Learning Pvt Ltd. Oct 2018 - Oct 2019 ```text Provided subject matter expertise in educational content. ``` Skills: Subject-Matter-Expertise, Educational-Content ### Subject Matter Expert Cloudbird Private Limited. Oct 2017 - Oct 2018 ```text Provided subject matter expertise in educational content. ``` Skills: Subject-Matter-Expertise, Educational-Content ### Proofreader & Quality Check Physics Factor. Sep 2017 - Oct 2018 ```text Proofread and quality-checked content. ``` Skills: Proofreading ### Trainee – Sales & Business Development BYJU'S – The Learning App. Aug 2016 - Sep 2017 ```text Generated leads, pitched products, handled follow-ups, and supported customer acquisition. Developed client relationships in a target-driven environment. ``` Skills: Sales, Lead-Generation, Business-Development, Customer-Acquisition, Client-Relationships ## Education ### CSVTU University Master of Technology, Technology. 2018 - 2020. Grade: 73% ```text Pursued a Master of Technology degree from CSVTU University, achieving 73%. ``` ### BPUT University Bachelor of Technology, Technology. 2012 - 2016. Grade: 74% ```text Completed a Bachelor of Technology degree from BPUT University, achieving 74%. ``` ### DAV Public School Higher Secondary Certificate, General Studies. Grade: 73% ```text Completed Higher Secondary Certificate (HSC) from DAV Public School, achieving 73%. ``` ## Tech stack - Google Ads - Railway - Writer - Bridge - Attentive - ChatGPT To contact Narendra, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Heti Damani](https://himalayas.app/@hetidamani): SEO Content Writer & Editor, Self employed - [PRITIJA PATIL](https://himalayas.app/@pritijapatil): Senior Editor Content, Contexio/Rein Labs - [Nadeem khan](https://himalayas.app/@nadeemkhan): Home Tutor, Home Tutor - [Poulami Chakraborty](https://himalayas.app/@poulamichakraborty): Operations Executive, Startek - [Riya Bhowmick](https://himalayas.app/@riyabhowmick): Manager, Art Smiths - [Pala Sen](https://himalayas.app/@palasen): Content Manager, GoldStone Technologies Ltd - [Mallika Bhattacharjee Bhattacharjee](https://himalayas.app/@mallikabhattacharjee): Group Manager, Info Edge India Ltd. - [Manisha Goyal](https://himalayas.app/@manishagoyal): Co owner | Operations & Business Manager, Family Owned Service Business - [Deepshikha Bhattacharjee](https://himalayas.app/@deepshikhabhattachar): Associate Sub Editor, Third Bridge Group - [Padmashri Patil](https://himalayas.app/@padmashripatil): Member; Head Table role, Business Network International (BNI)