# nami parkawan

nami parkawan is a remote worker on Himalayas, General Manager at Anadea Ameliorated Services, based in India.

Source: https://himalayas.app/@namiparkawan

```text
General Manager at Anadea Ameliorated Services who developed process maps and managed Linux installations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 1013k+ INR |
| Job categories | Process Manager, Team Supervisor |
| Skills | Team Management, Quality Assurance, Process Development, Call Monitoring, Quality and Compliance, Data Analysis, Project Management, Recruitment, Talent Acquisition, Process Mapping, Workflow Improvement, Linux, Oracle CRM, NICE, Canva |

## About

```text
At Anadea Ameliorated Services, I managed project procurement and execution, developed process maps, and configured and maintained Linux installations.

I also led recruitment and talent acquisition, created social media ads using Canva, and conducted call monitoring to check quality standards.

As Process Manager at Premier Solutions, I managed client information in Oracle CRM, oversaw team reporting and data analysis, and created process maps for projects.

At WNS Global Services Pvt. Ltd, I worked on call monitoring using the NICE platform, managed team performance and reporting, and analyzed data to identify trends. After a medical leave from November 2020 to March 2025, I recovered and am ready to apply my skills and experience to future challenges.
```

## Experience

### General Manager

Anadea Ameliorated Services. Sep 2018 - Oct 2020

```text
Managed new project procurement and execution, ensuring seamless delivery. Led recruitment, social media marketing, and process improvements while conducting call monitoring and quality compliance.
```

Skills: Project-Management, Linux, Recruitment, Social-Media-Marketing, Canva, Process-Mapping, Call-Monitoring, Quality-Assurance

### Process Manager

Premier Solutions. Aug 2017 - Feb 2018

```text
Managed client information on Oracle CRM and oversaw team reporting and data analysis. Installed and managed servers, established quality compliance, and implemented lean processes.
```

Skills: Oracle-CRM, Data-Analysis, server-management, Quality-and-Compliance, Recruitment, Payroll, Process-Mapping, Lean

### Senior Associate and Acting Team Supervisor

[WNS Global Services Pvt. Ltd](https://himalayas.app/companies/wns-global-services). Sep 2011 - Aug 2017

```text
Worked on call monitoring on NICE platform and managed team performance and reporting. Conducted quality compliance, product knowledge tests, and data analysis for business decisions.
```

Skills: NICE, Call-Monitoring, Team-Management, Reporting, Quality-and-Compliance, Product-Knowledge, Process-Mapping, Data-Analysis

## Education

### NICT

Unix Training, Unix

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Unix Training from NICT in 2006.
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### VSM Aerospace

Graduation in Avionics, Avionics

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Graduation in Avionics (IS, ES, RN) from VSM Aerospace, Bangalore.
```

### Alagappa University

Bachelor of Business Administration, Business Administration

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Bachelor of Business Administration (BBA) from Alagappa University, Tumkur.
```

### International Community Public School

Secondary School, General Studies

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Secondary School from International Community Public School, Kotagiri.
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### Venkat International Public School

Higher Secondary Examination, General Studies

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Higher Secondary Examination from Venkat International Public School, Bangalore.
```

### NIIT

C and C++ Programming, Programming

```text
C and C++ Programming from NIIT in 2006.
```

## Tech stack

- C++
- C
- Linux
- Canva

To contact nami, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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