# Naman Saxena

Naman Saxena is a remote worker on Himalayas, Software Engineer 1A at Bank of America, based in India.

Source: https://himalayas.app/@namansaxena1

```text
Software Engineer at Bank of America who developed Web SoftPhone features and integrated calling, SMS, voicemail, and callbacks with Genesys Cloud.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 2236k+ INR |
| Job categories | Software Engineer |
| Skills | Angular, Java, C#, Genesys Cloud, Genesys APIs, REST APIs, Microservices, Oracle, MySQL, TypeScript, JavaScript, HTML, CSS, RxJS, JSON |
| LinkedIn | https://linkedin.com/in/naman-saxena-211594171 |

## About

```text
At Bank of America, I developed Angular UI components and Java and C# backend services for enterprise contact-center applications. On Core Tel Knights – Web SoftPhone, I implemented features including Personal Speed Dial, Calls in Queue, and voicemail.

I developed Transfer Tree, a call-transfer management platform that routed calls by department, category, zone, and customer issue. Its features included conference calls, warm transfers, hands-off transfers, and administration modules for routing configuration.

For Genesys migration and cloud integration, I integrated calling, SMS, voicemail, and callback capabilities using Genesys DLL and APIs. I also participated in migrating Web SoftPhone, Transfer Tree, and related applications to Genesys Cloud.

I was promoted from Software Engineer 1B to Software Engineer 1A in February 2026. I’ve been recognized as a Star Performer three times and received appreciation for contributions to Web SoftPhone and consumer migration and the May 2024 release.
```

## Experience

### Software Engineer 1A (current)

[Bank of America](https://himalayas.app/companies/bank-of-america). Feb 2026 - Present

```text
Promoted from Software Engineer 1B to Software Engineer 1A in February 2026 in recognition of strong performance, ownership, and successful delivery of enterprise contact-center solutions.
```

Skills: Angular, Java, C#, Oracle, REST-APIs, Microservices, Genesys-Cloud

### Software Engineer 1B

[Bank of America](https://himalayas.app/companies/bank-of-america). Feb 2023 - Feb 2026

```text
Developed Angular-based UI components for enterprise contact-center applications and built Java and C# backend services integrated with Genesys Cloud. Implemented features such as Personal Speed Dial, Calls in Queue, Voicemail, and customer interaction, and provided production support and release management.
```

Skills: Angular, Java, C#, REST-APIs, Microservices, Genesys-Cloud, Oracle, Git, Bitbucket, Jira, Agile, Scrum

## Education

### Centre for Development of Advanced Computing

Post Graduate Diploma in Advanced Computing, Advanced Computing. Grade: A

```text
Completed Advanced Computing program at CDAC with Grade A, supported by a full academic scholarship.
```

### Acropolis Institute of Technology and Research

Bachelor of Engineering, Engineering. 2015 - 2019

```text
Pursued Bachelor of Engineering degree from Acropolis Institute of Technology and Research, Indore.
```

## Tech stack

- Bitbucket
- RxJS
- MySQL
- Oracle
- Jira
- JavaScript
- Java
- C#
- JSON
- TypeScript
- Git
- REST APIs
- Angular
- HTML
- CSS

To contact Naman, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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