# Najam Tirmizi Najam Tirmizi is a remote worker on Himalayas, Change Management Analyst at Adba Labs, based in Pakistan. Source: https://himalayas.app/@najamtirmizi ```text Canadian AI enablement and content professional who integrated generative AI into enterprise SaaS workflows and supported AI-powered analytics. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Pakistan | | Authorized to work in | Pakistan, Canada | | Salary expectations | 30k+ USD | | Job categories | Writer, Content Writer, Freelance Writer, Technical Writer, Technical Content Writer, Copywriter, Data Entry Clerk, Data Entry Specialist | | Skills | AI Enablement, Generative AI, SaaS, Product Support, Change Management, Workflow Improvement, Technical Documentation, Content Strategy, Copywriting, User Training, User Onboarding, Sales Enablement, Technical Support, IT Support, Troubleshooting | | LinkedIn | https://linkedin.com/in/najamtirmizi | ## What I'm looking for ```text I'm looking for a remote-first position with flexible hours, where I can apply my technical, analytical, and communication skills. I enjoy documentation, knowledge management, content development, product support, and process improvement. I work well independently and value asynchronous communication, clear expectations, reasonable workloads, and results over constant availability. ``` ## About ```text At Algomus, Inc., I led AI enablement initiatives for an enterprise SaaS supply-chain platform, collaborating with engineering, sales, and leadership to integrate generative AI into production workflows. I also supported the rollout of an AI-powered analytics assistant that delivered real-time sales and inventory insights. At Adba Labs, I architected a cost-code and cost-type taxonomy that aligned legacy ERP constraints with a new estimation platform. Across my work in content, documentation, training, and IT support, I turn complex technology and processes into clear materials and practical workflows. ``` ## Experience ### Change Management Analyst Adba Labs. Jul 2024 - Jan 2025 ```text Architected a unified cost-code and cost-type taxonomy for a major infrastructure construction enterprise, aligning legacy ERP constraints with a new estimation platform. Led executive discovery sessions and translated operational complexity into structured models and standards-based documentation. ``` Skills: Change-Management, Stakeholder-Engagement, Documentation, ERP, Taxonomy-Design, Process-Improvement, Content-Strategy ### SaaS Product Owner (AI Enablement, Content & Product Support) Algomus, Inc.. Jun 2020 - Dec 2023 ```text Led AI enablement initiatives within an enterprise SaaS supply-chain platform, collaborating cross-functionally to integrate generative AI capabilities into production workflows. Translated product requirements into customer-facing documentation, sales enablement assets, and training materials. ``` Skills: AI-Enablement, Generative-AI, Product-Management, Technical-Documentation, Sales-Enablement, Training, Change-Management, SaaS, Supply-Chain ### Senior Content Strategist Systems Limited. Jan 2018 - Jun 2020 ```text Directed B2B content strategy for a multinational technology consulting firm, producing SEO-optimized blogs, white papers, case studies, and sales collateral. Partnered with subject matter experts to translate complex technical solutions into clear value propositions. ``` Skills: Content-Strategy, B2B-Marketing, SEO, Copywriting, Thought-Leadership, Editorial-Planning, Brand-Messaging ### Freelance Content Strategist Systems Limited. May 2016 - Dec 2017 ```text Developed industry-specific marketing collateral and solution briefs for US-focused technology consulting services. Created sector-targeted content for Mortgage & Title and Fashion Apparel industries, supporting lead generation and sales enablement. ``` Skills: Content-Strategy, Marketing-Collateral, Solution-Brief, Lead-Generation, Sales-Enablement, Messaging-Frameworks ### IT Consultant Roncy Village Vet Clinic. Jan 2014 - Apr 2016 ```text Administered and maintained on-premises clinic IT infrastructure, including workstations, networking, and line-of-business software, reducing system downtime by 20%. Delivered end-user support and technical training to improve user adoption and workflow efficiency. ``` Skills: IT-Support, Troubleshooting, Networking, System-Administration, User-Training, Backup, Security ### Teacher's Assistant Toronto District School Board ```text Assisted teachers in classroom activities and student support. ``` ### Stock Associate Brown Shoe Company ```text Managed stock inventory and supported store operations. ``` ### Electronics Assembly Line Worker Digital Security Controls (DSC) ```text Assembled electronic components on a production line. ``` ### Sales Associate Battery Plus (InterTAN Canada) ```text Provided sales support and customer service. ``` ### Business Development Manager Xavor Corporation ```text Led business development initiatives. ``` ### Sales Associate Radio Shack (InterTAN Canada) ```text Provided sales support and customer service. ``` ### Information Technology Support University of Toronto ```text Provided IT support within the Faculty of Medicine. ``` ### Technical Support Specialist ClientLogic Inc. ```text Provided technical support services. ``` ### Technical Support Specialist Synoptek Inc. ```text Provided technical support and documentation services. ``` ### Computer Sales Associate [Staples Business Depot](https://himalayas.app/companies/staples-canada) ```text Assisted customers with computer sales and product recommendations. ``` ### Technical Coordinator University of Toronto ```text Coordinated technical operations at the Munk Centre for International Studies. ``` ### IT Manager Noranex Consulting ```text Managed IT operations and support. ``` ### Production Operator [Vistaprint](https://himalayas.app/companies/vistaprint) ```text Operated production equipment and supported manufacturing processes. ``` ## Education ### University of Toronto Honours BA, Cognitive Science ```text Coursework toward Honours BA in Cognitive Science with a Philosophy minor; degree not conferred. ``` ### Oakwood Collegiate Institute Secondary School Diploma, General Studies ```text Completed secondary school education and earned a diploma. ``` ### Davidson College Analyzing and Visualizing Data with Power BI, Data Analysis ```text Completed certification in analyzing and visualizing data with Power BI. ``` ### Microsoft Azure Fundamentals, Cloud Computing ```text Earned the Azure Fundamentals certification. ``` ### Cisco Systems Cisco Certified Network Associate (CCNA), Networking ```text Earned the Cisco Certified Network Associate (CCNA) certification. ``` ### CompTIA Network+, Networking ```text Earned the Network+ certification. ``` ### CompTIA A+, IT Support ```text Earned the A+ certification. ``` ### Anthropic Claude 101, Artificial Intelligence ```text Completed the Claude 101 certification. ``` ### University of Helsinki Elements of AI, Artificial Intelligence ```text Completed the Elements of AI certification. ``` ### Dartmouth College Omnichannel Strategy and Management, Marketing ```text Completed the Omnichannel Strategy and Management certification. ``` ### University of British Columbia Introduction to Marketing, Marketing ```text Completed the Introduction to Marketing certification. ``` ### HubSpot Academy Content Hub Software, Content Management ```text Completed the Content Hub Software certification. ``` ### Later Later Product Pro, Social Media Marketing ```text Completed the Later Product Pro certification. ``` ### Google Fundamentals of Digital Marketing, Digital Marketing ```text Completed the Fundamentals of Digital Marketing certification. ``` ### HubSpot Academy Content Marketing, Content Marketing ```text Completed the Content Marketing certification. ``` ## Tech stack - Microsoft Azure - Python - HubSpot - Power BI - Claude To contact Najam, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Fizza Ishtiaq](https://himalayas.app/@fizzaishtiaq): Head of Content , Quad Labs - [Natraj Ramamoorthy](https://himalayas.app/@natrajramamoorthy): Freelance Technical Writer, Access Holdings - [Doctor Sareena](https://himalayas.app/@doctorsareena): ML Intern, Certura - [Elizabeth Ivanecky](https://himalayas.app/@elizabethivanecky): Book Author, New Degree Press - [Saqib Hussain](https://himalayas.app/@hussainsa): Content Writer & Strategist, Freelance - [Ayesha Imran](https://himalayas.app/@ayeshaimran1): AI Content Strategist, VisaPro - [Farhan Paracha](https://himalayas.app/@farhanparacha): Technical Writer, MAJIQ - [Muhammad Ali Siddiqui](https://himalayas.app/@muhammadalisiddiqui): Content Producer, Objects - [Sadia Rehman](https://himalayas.app/@sadiarehman): Technical Writer, SlickFlo - [Dennis Bayazitov](https://himalayas.app/@dennisbayazitov): Senior Digital Content Specialist, CIBC / Simplii Financial