# Nahkkiah Parham

Nahkkiah Parham is a remote worker on Himalayas, Remote Customer Service Representative at CVS Health, based in United States.

Source: https://himalayas.app/@nahkkiahparham

```text
I support customers and remote operations through accurate data management, communication, and administrative coordination.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 42k+ USD |
| Job categories | Customer Service, Administrative Assistant, Data Entry Clerk |
| Skills | Customer Service, Data Entry, Communication Skills, Microsoft Office, Calendar Management, Time Management, Google Workspace, Email Management, Scheduling, Data Management, Report Preparation, Digital File Organization, Virtual Meeting Organization |

## What I'm looking for

```text
I'm looking for a remote role where I can support customers or business operations through organized communication, accurate data management, and dependable administrative support.
```

## About

```text
I've supported customers at CVS Health through phone, email, and chat, resolving account inquiries, service issues, and complaints while consistently meeting productivity goals.

As a Virtual Administrative Assistant on Upwork, I managed calendars, emails, scheduling, reports, digital files, and virtual meeting follow-ups for clients.

At TTEC, I entered and verified customer and business data, corrected errors, protected sensitive information, and completed independent work within deadlines.
```

## Experience

### Remote Customer Service Representative

CVS Health. Jun 2022 - Dec 2025

```text
Assisted customers via phone, email, and chat regarding account inquiries and service issues. Maintained high customer satisfaction through professional communication and resolved complaints while following company policies.
```

Skills: Customer-Service, Communication-Skills, Problem-Solving, Data-Entry, Microsoft-Office

### Virtual Administrative Assistant

[Upwork](https://himalayas.app/companies/upwork). Mar 2021 - May 2022

```text
Managed calendars, emails, and scheduling for clients. Entered and maintained data in company databases, prepared reports, and coordinated virtual meetings.
```

Skills: Calendar-Management, Email-Management, Scheduling, Data-Entry, Report-Preparation, Virtual-Meetings

### Data Entry Clerk

[TTEC](https://himalayas.app/companies/ttec). Aug 2019 - Feb 2021

```text
Entered customer and business information into databases, verified data accuracy, and corrected errors. Maintained confidentiality and completed assignments within deadlines.
```

Skills: Data-Entry, Data-Accuracy, Confidentiality, Time-Management, Microsoft-Office

## Education

### Central High School

High School Diploma, General Studies. 2015 - 2019

```text
Earned a high school diploma from Central High School in Phenix City, AL, from 2015 to 2019.
```

## Tech stack

- Google Workspace

To contact Nahkkiah, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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