# Nadine Nicoll

Nadine Nicoll is a remote worker on Himalayas, Customer Software Support Consultant at GAAP Point of Sale, based in South Africa.

Source: https://himalayas.app/@nadinenicoll

```text
Software Support Technical Assistant Manager at GAAP Point of Sale, guiding client support and investigating data integrity.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | South Africa |
| Authorized to work in | South Africa |
| Salary expectations | 433k+ ZAR |
| Job categories | Software Support Consultant, IT Support Specialist, Web Designer, Graphic Designer |
| Skills | Customer Support Software, Technical Support, Customer Onboarding, Customer Training, Quality Control, Integrity Investigation, WordPress, Web Design, SEO, Graphic Design, Network Setup and Configuration, IT Deployment, Pastel Express, Sage Online, GAAP POS |

## About

```text
At GAAP Point of Sale/Lesaka Technologies, I support clients with queries, onboarding, and training, and investigate system faults and data integrity. I also lead and guide a team on successful client support.

At Black Coffee Digital, I provided onsite and remote IT support, created WordPress websites, and handled graphic design and SEO setup. I also analyzed websites for errors and supported network deployment and IT systems setup.

At Tswellapele Plants, I managed office and IT tasks, including Pastel data capture, VAT working papers, debtors and creditors, and project costing. I also supported stock procurement, logistics, and fleet management.
```

## Experience

### Customer Software Support Consultant (current)

GAAP Point of Sale. Dec 2024 - Present

```text
Provided customer software support, including query resolution and onboarding assistance. Promoted to Technical Assistant Manager in December 2024.
```

Skills: Customer-Support, Software-Troubleshooting, Onboarding

### Software Support Technical Assistant Manager (current)

GAAP Point of Sale/Lesaka Technologies. Oct 2023 - Present

```text
Liaised with clients, assisted with queries, and supported customer onboarding. Led a team and guided successful client support, including system fault finding and data integrity investigations.
```

Skills: Customer-Support, Team-Leadership, Fault-Finding, Data-Integrity, Quality-Control-(QC)

### Adhock IT Support & Design

Black Coffee Digital. Jun 2017 - Oct 2023

```text
Provided onsite and remote IT support, created websites using WordPress, and conducted graphic design duties. Managed SEO, analyzed websites for errors, and deployed networks.
```

Skills: IT-Support, WordPress, Graphic-Design, SEO, Network-Deployment

### Office & IT Management

Tswellapele Plants. Feb 2018 - Sep 2022

```text
Managed office and IT functions including data capturing, VAT working papers, debtors/creditors, procurement, project costing, and logistics. Provided IT support and management.
```

Skills: Pastel, VAT, Debtors, Creditors, Procurement, Project-Costing, Logistics, IT-Support

### Adhock Administrator & Accounts

GreenKey Compliance. Jun 2018 - Feb 2019

```text
Managed debtors including age analysis and reconciliations, captured audit reports for Health & Safety Officers, and liaised with clients. Scheduled meetings for the CEO.
```

Skills: Debtors, Reconciliations, Data-Capturing, Client-Liaison, Scheduling

### Freelance Graphic Design Web Design

Mango Fusion. Jun 2015 - Feb 2019

```text
Created websites using WordPress, conducted graphic design duties, and managed SEO setup. Analyzed websites for errors and liaised with clients.
```

Skills: WordPress, Graphic-Design, SEO, Web-Analytics, Client-Liaison

### Admin & Marketing

Greenfeed Growing Systems. Apr 2012 - Jun 2015

```text
Handled client queries, managed databases, and assisted with invoicing to trial balance. Performed general reception duties and stock control.
```

Skills: Client-Queries, Database-Management, Invoicing, Reception, Stock-Control

## Education

### University of South Africa

Bachelor of Commerce, Law

```text
Pursuing a Bachelor of Commerce in Law, with subjects including Business Management, Information Science, Commercial Law, Persons of Law, and Accounting.
```

### Outeniqua High School

Matric, General

```text
Completed secondary education with a Matric certificate, studying subjects including Afrikaans, English, Life Orientation, Life Science, Design, Consumer Studies, and Mathematics.
```

### Udemy

Practical Full Stack Web Development, Full Stack Web Development

```text
Completed a practical full stack web development course covering JavaScript, React, Python, Docker, Flask, API, Bootstrap, Git, and Postman.
```

## Tech stack

- Postman
- Bootstrap
- Adobe Photoshop
- React
- JavaScript
- Python
- PowerShell
- Flask
- WordPress
- Git
- Docker
- CorelDRAW
- Azure

To contact Nadine, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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