# Nabil Haitham

Nabil Haitham is a remote worker on Himalayas, Merchant Success Manager at Concentrix-DoorDash B2B, based in Egypt.

Source: https://himalayas.app/@nabilhaitham

```text
Merchant Success Manager at DoorDash, helping businesses grow through DoorDash Ads, promotions, and data-driven performance recommendations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Egypt |
| Authorized to work in | Egypt |
| Salary expectations | 60k+ USD |
| Job categories | SalesCloser, Sales Manager, Debt Settlement Specialist, Sales, Retention Specialist, Customer Service, Billing and Technical Representative |
| Skills | Merchant Success, Debt Settlement, High Ticket Sales, Consultative Selling, Sales Closing, Objection Handling, Sales Strategy, KPI Management, Merchant Growth, Customer Retention, Client Management, Promotional Strategy, DoorDash Ads, Financial Analysis, Pipeline Management |
| LinkedIn | https://linkedin.com/in/nabil-abdallah-323069212 |

## About

```text
At Concentrix-DoorDashB2B, I partner with restaurant and business owners to help them grow on the DoorDash platform. I support DoorDash Ads adoption, develop promotional strategies, and recommend ways to improve merchant performance.

At DialExpert, I closed 350+ qualified U.S. clients into debt settlement programs. I also worked directly with Resync Debt Resolution and Aspire Law Group on client onboarding and compliance.

After being promoted to Sales Manager at DialExpert, I led and coached debt settlement closers and monitored team KPIs. Earlier, I supported business clients at AT&TBusinessMobilityTeam and worked across sales, retention, billing, and technical support for Optimum Mobile clients at Intelcia.
```

## Experience

### Merchant Success Manager (current)

Concentrix-DoorDash B2B. Aug 2026 - Present

```text
Partner with restaurant and business owners to maximize growth on the DoorDash platform. Drive merchant adoption of DoorDash Ads, develop promotional strategies, and analyze performance to improve ROI.
```

Skills: Consultative-Selling, Data-Driven-Decision-Making, Relationship-Management, Revenue-Growth, KPI-Management, Merchant-Adoption, Promotional-Strategy, Performance-Analysis

### Sales Closer - Sales Manager

DialExpert. May 2025 - Aug 2026

```text
Top-performing Debt Settlement Closer specializing in high-ticket U.S. financial relief programs. Closed 350+ qualified clients, led and coached a team of closers, and oversaw daily sales operations and KPI management.
```

Skills: Debt-Settlement, Consultative-Selling, Objection-Handling, Pipeline-Management, High-Ticket-Sales, Team-Leadership, Coaching, KPI-Management, Financial-Analysis, Sales-Strategy

### Billing & Technical Representative

[AT&T Business Mobility Team](https://himalayas.app/companies/at-t). Apr 2024 - Dec 2024

```text
Supported 50+ business clients daily with billing inquiries, technical issues, and escalations. Delivered customized solutions improving client satisfaction by 15-20% and resolved 95% of cases on first contact.
```

Skills: Billing, Technical-Support, Account-Management, Customer-Satisfaction, Escalation-Management, Onboarding, Cross-Functional-Collaboration

### Customer Service Representative, Sales Representative, and Retention Specialist

Intelcia. Aug 2021 - Mar 2024

```text
Handled 50-70+ customer interactions daily across Sales, Retention, Billing, and Technical support for Optimum Mobile. Achieved 85% retention rate, exceeded sales targets, and resolved 90% of inquiries on first contact.
```

Skills: Customer-Service, Sales, Retention, Billing, Technical-Support, Upselling, Complaint-Resolution, Cross-Functional-Collaboration

## Education

### Alexandria University

Bachelor of Chemistry, Chemistry, Pesticides. 2020 - 2024

```text
Bachelor of Chemistry, Pesticides from the Faculty of Agriculture at Alexandria University, completed in 2024.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint
- Microsoft Office

To contact Nabil, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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