# Mutsundzuxi Innostacia Maluleke

Mutsundzuxi Innostacia Maluleke is a remote worker on Himalayas, Virtual Assistant at Fiverr, based in South Africa.

Source: https://himalayas.app/@mutsundzuxiinnostaci

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Versatile virtual assistant and compliance professional with 10+ years' experience.
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| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | South Africa |
| Authorized to work in | South Africa |
| Job categories | Virtual Assistant, Compliance Advisor, Office Administrator, Legal Administrative Manager, Facility Manager, Virtual Assistant, Content Writer, Remote Virtual Assistant, Senior Virtual Assistant, Virtual Executive Assistant, Customer Service, Virtual Administrative Assistant |
| Skills | Calendar Management, Compliance Management, Remote Administration, client support, CRM Systems, Microsoft Teams, Outlook, Zoom, Creative Writing, Multilingual Communication, Tenant Relations, Data Entry, Project Coordination, Customer Service, Documentation Preparation |

## What I'm looking for

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I seek remote or hybrid roles where I can deliver administrative and compliance support, improve processes, and provide dependable client-facing services with opportunities for skills growth.
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## About

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I am a versatile, results-driven professional with over 10 years of experience across compliance, legal administration, customer service, and office management. I deliver reliable remote admin support, calendar coordination, CRM operations, and client communication with a strong work ethic and adaptability.

Most recently I have provided virtual assistant and creative services on Fiverr while serving as a Compliance Advisor, where I submitted solar installation applications, coordinated inspections, and improved customer turnaround times. I have managed building operations, tenant relations, contracts and reporting using CRM systems such as MDA, Excalibur, and Connex.

I hold certifications including PMP Basics and Logistics & Supply Chain Management, am multilingual, and consistently train and support staff to meet regulatory requirements. I focus on timely delivery, professional client engagement, and process improvement in every role I take on.
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## Experience

### Virtual Assistant (current)

[Fiverr](https://himalayas.app/companies/fiverr). Oct 2024 - Present

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Provide remote administrative support including data entry, calendar coordination, and email handling while delivering creative writing and client engagement with timely project delivery.
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Skills: Calendar-Management, Data-Entry, Creative-Writing, Client-Communication, Project-Management, CRM

### Compliance Advisor

Gosolr. Feb 2023 - Sep 2024

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Submitted solar installation applications, coordinated municipal inspections, and resolved customer queries to improve turnaround times and streamline compliance processes.
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Skills: Regulatory-Compliance, Customer-Support, Process-Improvement, CRM

### Office Administrator

CBD Residency. Jan 2020 - Feb 2023

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Managed building operations, tenant relations, rent collection, and contract reporting via MDA system while training staff and ensuring regulatory compliance.
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Skills: Tenant-Relations, Rent-Collection, Contract-Administration, Compliance, Corporate-Trainer

### Sales Consultant

MaxLaw Credit Legal. Jan 2017 - Dec 2019

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Conducted client-facing sales activities to support credit legal services and contributed to revenue generation through client acquisition and follow-up.
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Skills: Sales, Client-Acquisition, Customer-Service, Negotiation, Debt-Recovery-Fundamentals, Communication-Skills

### Legal Administrator

LGR Attorneys. Jan 2015 - Dec 2016

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Provided legal administration and messenger services supporting firm operations, document preparation, and court/messenger deliveries.
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Skills: Legal-Administrative-Support, Office-Support, Compliance, Documentation-Preparation

### Debt Recovery Consultant

Truworths International. Jan 2012 - Dec 2014

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Managed debt recovery activities including customer negotiations and account reconciliation to recover outstanding balances.
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Skills: Debt-Recovery, Negotiation, Account-Reconciliation, Customer-Service, CRM, Reporting

### Sales Consultant

AffinityMobile. Jan 2011 - Dec 2012

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Performed retail and direct sales activities to meet targets and support customer needs for mobile products and services.
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Skills: Retail-Sales, Customer-Service, Product-Knowledge, Upselling, Point-of-Sale, Communication-Skills

### Administrator

Ntsako Rudi Internet Café. Jan 2010 - Dec 2010

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Managed daily cafe administration including customer service, computer access management, and basic financial handling.
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Skills: Administration, Customer-Service, Cash-Handling, Scheduling, Operations

### Waitress

Bull Pen Bar Lounge. Jan 2009 - Dec 2009

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Provided front-of-house service, order taking, and customer hospitality in a high-volume bar and lounge environment.
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Skills: Customer-Service, Order-Taking, Cash-Handling, Hospitality, Time-Management, Teamwork

## Education

### Simplilearn

PMP Basics Certificate, Project Management. 2025 - 2025

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Completed a PMP Basics certificate covering fundamental project management concepts and practices.
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### Oxbridge Academy

Certificate in Logistics & Supply Chain Management, Logistics & Supply Chain Management. 2020 - 2020

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Completed a certificate program in logistics and supply chain management focused on operational and supply chain principles.
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### Purpose Pursuers College

Certificate in Call Centre, Call Centre Operations. 2008 - 2008

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Completed a certificate in call centre operations covering customer service and telephony skills.
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### College of Technology & Management

Grade 12, Secondary Education. 2006 - 2006

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Completed Grade 12 secondary education.
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## Tech stack

- Gmail
- Microsoft Teams

To contact Mutsundzuxi Innostacia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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