# Muthu Kumaran

Muthu Kumaran is a remote worker on Himalayas, Customer Support Engineer at Labmate (Asia) Pvt. Ltd., based in India.

Source: https://himalayas.app/@muthukumaran5

```text
Customer Support Engineer at Labmate (Asia) supporting laboratory instrument demonstrations, installations, and post-sales service.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 252k+ INR |
| Job categories | Customer Support Engineer, Process Engineer |
| Skills | Laboratory Instrumentation, Diagnostic Instrumentation, Biomedical Instrumentation, Product Demonstrations, Application Support, Equipment Installation, Installation Validation, Instrument Maintenance, Technical Sales Support, Requirements Analysis, Technical Evaluation, Proof of Concept Installations, AMC Renewals, Spare Parts Recommendations, Consumables Sales |

## About

```text
At Labmate (Asia) Pvt. Ltd., I support customers and sales discussions for laboratory and biomedical instruments. I conduct product demonstrations and application walkthroughs, and help recommend suitable configurations for academic, clinical, and industrial labs.

I also assist with technical evaluations, trials, and proof-of-concept installations before orders are finalized. My work includes supporting AMC renewals, spare parts and consumables, and preparing installation, service, and application reports.

Previously, as a Process Engineer at Foxconn Technology, I managed electronics manufacturing processes and supported troubleshooting and root cause analysis. I hold a B.Tech in Electronics & Communication Engineering and a Diploma in ECE.
```

## Experience

### Customer Support Engineer (current)

Labmate (Asia) Pvt. Ltd.. Jul 2023 - Present

```text
Supported pre-sales technical discussions and product demonstrations for laboratory and biomedical instruments. Collaborated with sales teams to recommend configurations and supported AMC renewals and consumable sales.
```

Skills: Laboratory-Instrumentation, Biomedical-Equipment, Product-Demonstrations, Technical-Support, Customer-Relationship-Management, AMC-Renewals, Technical-Documentation

### Process Engineer

Foxconn Technology. Apr 2022 - Mar 2023

```text
Managed electronics manufacturing processes ensuring quality and efficiency. Supported root cause analysis and collaborated with cross-functional teams to achieve targets.
```

Skills: Process-Engineering, Quality-Assurance, Root-Cause-Analysis, Troubleshooting, Cross-Functional-Collaboration, Technical-Documentation

## Education

### Perunthalaivar Kamarajar Institute of Engineering & Technology

B.Tech, Electronics & Communication Engineering. Grade: CGPA 7.05

```text
Completed B.Tech in Electronics & Communication Engineering with a CGPA of 7.05.
```

### Karaikal Polytechnic College

Diploma, ECE. Grade: GPA: 81%

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Completed Diploma in ECE with a GPA of 81%.
```

### St. Mary’s Hr. Sec. School

HSC. Grade: Percentage: 55%

```text
Completed HSC with a percentage of 55%.
```

## Tech stack

- Python
- C++
- C
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint

To contact Muthu, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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