# Muhammad Ziam

Muhammad Ziam is a remote worker on Himalayas, OGP Associate at Walmart, based in United States.

Source: https://himalayas.app/@muhammadziam

```text
IT Help Desk professional building Windows and Active Directory labs and resolving simulated tickets with Jira Service Management and ServiceNow.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 50k+ USD |
| Job categories | IT Helpdesk, SOC Analyst |
| Skills | IT Help Desk Support, Security Information And Event Management (SIEM), Active Directory, Group Policy, Microsoft Entra ID, Microsoft 365, Conditional Access, Multi Factor Authentication (MFA), Windows Server, Windows Event Logs, Incident Triage, TCP IP, DNS, DHCP, VPN |
| LinkedIn | https://linkedin.com/in/mohsin-ziam-04741835a |

## About

```text
I built an Active Directory and Enterprise Network Lab with a domain controller, organizational units, security groups, and user accounts. I configured Group Policies and least-privilege permissions, then resolved simulated access, lockout, and permissions tickets in Jira Service Management and ServiceNow.

In my AD to SIEM Detection Lab, I forwarded Windows Event Logs to Wazuh and wrote alerts for failed-login spikes, account lockouts, and privileged group changes. I also synced Active Directory accounts to Microsoft 365 with Microsoft Entra Connect and enforced MFA and Conditional Access policies.
```

## Experience

### OGP Associate

[Walmart](https://himalayas.app/companies/walmart-com). Sep 2025 - Dec 2025

```text
Resolved order-processing software errors, increasing processing efficiency by 15%. Coordinated peak-hour team workflows, improving order turnaround by 20% and documented a new staging workflow that reduced fulfillment errors.
```

Skills: Order-Processing, Workflow-Coordination, Process-documentation, Teamwork

## Education

### University of Maryland Global Campus

Bachelor of Science, Cybersecurity Technology. 2024 - Present. Grade: 4.0

```text
Pursuing a Bachelor of Science in Cybersecurity Technology with a 4.0 GPA, graduating with Summa Cum Laude honors.
```

### Centennial College

Associate of Science, Computer Software Engineering. 2021 - 2023. Grade: 4.0

```text
Completed an Associate of Science in Computer Software Engineering with a 4.0 GPA, with credits transferred to UMGC.
```

### Google

Professional Certificate, Cybersecurity

```text
Earned the Google Cybersecurity Professional Certificate.
```

### University of Maryland Global Campus

Certificate, Computer Networking

```text
Completed a Computer Networking Certificate comprising 18 credits.
```

## Tech stack

- Splunk
- Zendesk
- Python
- PowerShell
- ELK
- Wireshark
- Ubuntu
- Debian
- Linux
- macOS
- Windows Server
- Windows 10
- VirtualBox
- TeamViewer
- ServiceNow
- Bash
- Wazuh
- Microsoft Entra ID
- Microsoft 365

To contact Muhammad, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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