# Muhammad Sadique

Muhammad Sadique is a remote worker on Himalayas, Sr. Business Analyst | Product Owner at Business Solution Services, based in Pakistan.

Source: https://himalayas.app/@muhammadsadique2

```text
Business Analyst and Product Owner at Business Solution Services, delivering an AI WhatsApp patient-support chatbot for a pharmaceutical client.
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| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Pakistan |
| Authorized to work in | Pakistan |
| Salary expectations | 50k+ USD |
| Job categories | Business Analyst, Product Owner |
| Skills | Business Analysis, Requirements Elicitation, Requirements Engineering, Product Ownership, Product Roadmapping, Backlog Prioritization, User Stories, Acceptance Criteria, BRD Documentation, SRS Documentation, Business Process Modeling, BPMN, Gap Analysis, Impact Analysis, Change Request Management (CHARM) |

## About

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At Business Solution Services, I led requirements and delivery for an AI WhatsApp-based patient-support chatbot for a multinational pharmaceutical client. I defined product requirements and documentation aligned with life sciences compliance and audit-readiness expectations.

I also led requirements and delivery for an AI-powered production and media management platform, applying AI tools to automate workflows and reduce manual coordination. I owned requirements and product delivery for an airline and hotel booking platform from discovery through launch.

At tkxel, I led requirements and workflow redesign for a sales optimization tool, improving sales-team efficiency and supporting a multi-million-dollar revenue-generation system. I also worked with Scrum teams on sprint planning and releases.

At Shaukat Khanum Cancer Hospital & Research Centre, I gathered requirements for clinical and non-clinical workflows, including EMR and HIS. I supported implementation of EMR and inventory management systems in hospitals across Pakistan, and contributed to work supporting the organization’s CMMI Level 5 achievement.
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## Experience

### Sr. Business Analyst | Product Owner

Business Solution Services. Jul 2023 - Sep 2026

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Collaborated with clients and internal stakeholders to elicit, analyze, and define product requirements, including functional, non-functional, and technical specifications. Owned and maintained the product backlog, prioritizing user stories and features based on business value, customer needs, and technical input.
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Skills: Requirements-Elicitation, Product-Backlog-Management, BRD, SRS, User-Stories, AI-Chatbots, Life-Sciences, Compliance, Agile, Scrum, Jira, Confluence

### Lead Business Analyst | Product Owner

tkxel. May 2022 - Jun 2023

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Led discovery workshops and managed ongoing projects, coordinating with clients and internal teams to elicit, analyze, and specify functional and non-functional requirements. Developed mind maps, workflow diagrams, persona matrices, context diagrams, SRS, user stories, functional architecture diagrams, and project wikis.
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Skills: Requirements-Elicitation, Workshop-Facilitation, SRS, User-Stories, Functional-Architecture, Impact-Analysis, Agile, Scrum, UI-UX-Collaboration, sales-optimization

### Sr. Business Analyst

Nightingale Technologies. Oct 2021 - Apr 2022

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Collaborated cross-functionally with department leads to gather and analyze business requirements for workflow enhancements across HR and finance functions within the Workday platform. Designed end-to-end process flows and swim lane diagrams using BPMN standards to visualize proposed solutions and align with stakeholder expectations.
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Skills: Workday, BPMN, Process-Mapping, Requirements-Gathering, Stakeholder-Management, Workflow-Configuration, Testing, Governance, Compliance

### Sr. Business Analyst

Shaukat Khanum Cancer Hospital & Research Centre. Jan 2020 - Sep 2021

```text
Gathered functional and non-functional requirements across multiple clinical and non-clinical domains using end-user meetings, user stories, workflow analysis, scenarios, and business process mapping. Partnered with clinical and hospital administration teams to define requirements for Electronic Medical Record (EMR) and Hospital Information System (HIS) workflows.
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Skills: EMR, HIS, Requirements-Gathering, User-Stories, Process-Mapping, clinical-workflows, Hospital-Information-Systems, CMMI-Level-5, Change-Management, UAT, Training

### Business Analyst

Shaukat Khanum Cancer Hospital & Research Centre. Jan 2018 - Dec 2019

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Collaborated with clients to gather and document business requirements, producing SRS and BRD deliverables. Built project timelines with the engineering team and tracked delivery against milestones, while identifying and managing project risks.
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Skills: Requirements-Gathering, SRS, BRD, Project-Management, Risk-Management, Client-Handling, SOPs

## Education

### The University of Lahore

Master of Science, Computer Science

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Master of Science in Computer Science degree from The University of Lahore.
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### Scrum Alliance

Certified Scrum Product Owner (CSPO), Agile Product Ownership

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Certified Scrum Product Owner (CSPO) certification from Scrum Alliance.
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## Tech stack

- Stitch
- Salesforce Sales Cloud
- Figma
- Jira
- Confluence
- Trello
- Miro
- Balsamiq
- Loop
- Microsoft Visio
- ChatGPT
- Power BI
- BPMN
- Claude

To contact Muhammad, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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