# Monsurat Yusuf Monsurat Yusuf is a remote worker on Himalayas, Loan Collection Officer at XGO Finance Limited, based in Nigeria. Source: https://himalayas.app/@monsuratyusuf ```text Loan Collection Officer at XGO Finance Limited, monitoring loan portfolios and frequently meeting collection performance milestones. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Nigeria | | Authorized to work in | Nigeria | | Salary expectations | 40k+ USD | | Job categories | Librarian, Executive Assistant, Transaction Officer | | Skills | Loan Portfolio Monitoring, Loan Collections, Payment Negotiation, Delinquent Account Management, Library Sciences, Cataloging, Classification, Database Management, Reference Services, Research, Digital Marketing, Report Writing, Microsoft Word, Excel, PowerPoint | ## What I'm looking for ```text I’m looking to contribute to a dynamic, growth-oriented organization where new techniques are developed, technology is kept in pace, challenges are addressed, and I can support organizational goals. ``` ## About ```text At XGO Finance Limited, I monitor loan portfolios, negotiate repayment terms with defaulting clients, and keep records of actions and next steps. I frequently meet collection performance milestones for timeliness, accuracy, and volume. At Chapal International Academy, I initiated a reading program that was institutionalized, with 90% of pupils participating. I also established a functional library system that supported teaching and learning. At Kenule Beeson Saro-Wiwa Polytechnic, I catalogued and classified over 400 newly acquired resources and helped clients with information searches. My library work also included reference services and maintaining records of materials. Earlier, as an Executive Assistant at Diamond Pearls Agro Allied Limited, I created a database to manage client and staff information and maintained the company website. I hold HND and ND qualifications in Library and Information Science from Federal Polytechnic Offa, both with distinction. ``` ## Experience ### Loan Collection Officer (current) XGO Finance Limited. May 2020 - Present ```text Monitored loan portfolios, negotiated repayment terms with defaulting clients, and maintained comprehensive records of delinquent accounts. Frequently met performance milestones in collection, timeliness, accuracy, and volume. ``` Skills: Loan-Collections, Negotiation, Portfolio-Management, Record-keeping, Customer-Service ### Transaction Officer Access Bank Plc. Aug 2019 - Jan 2020 ```text Processed customer deposits, withdrawals, payments, and transfers, resolved complaints and account discrepancies, and informed customers about bank products and services. Regularly maintained cash balance and received constant praise for service delivery. ``` Skills: Banking-Operations, Customer-Service, Transaction-Processing, Cash-Management, Documentation ### Librarian [KPMG Professional Services](https://himalayas.app/companies/kpmg-india). Jul 2019 - Aug 2019 ```text Selected, developed, catalogued, and classified library resources, conducted research for staff, and compiled industry news. Delivered efficient and effective results in service delivery. ``` Skills: Library-Management, Cataloguing, Research, Excel, Information-Management ### Librarian Chapal International Academy. May 2018 - Apr 2019 ```text Planned and managed the library budget, compiled statistics and monthly reports, and developed strategies for library utilization. Initiated a reading program that was fully institutionalized with 90% pupil participation. ``` Skills: Library-Management, Budgeting, Reporting, Reading-Programs, Leadership ### Higher Library Officer Kenule Beeson Saro-Wiwa Polytechnic. Jan 2018 - Dec 2018 ```text Performed cataloguing and classification, provided reference services, and supervised library student assistants. Catalogued and classified over 400 newly acquired resources. ``` Skills: Cataloguing, Classification, Reference-Services, Supervision, Training ### Executive Assistant Diamond Pearls Agro Allied Limited. Jan 2014 - Dec 2016 ```text Created a database for client and staff information, provided gatekeeping services, and maintained the company's website. Consistently praised for quality reports and exemplary customer service. ``` Skills: Database-Management, Administrative-Support, Authoring, Report-Writing, Customer-Service ## Education ### LinkedIn Learning Certification, Customer Service ```text Completed Customer Service certification from LinkedIn Learning in 2020. ``` ### Chartered Institute of Bankers of Nigeria Certification, Professional Conducts and Ethical Practices ```text Completed Professional Conducts and Ethical Practices Certification from CIBN in 2020. ``` ### Google Diploma, Digital Marketing ```text Completed Fundamental of Digital Marketing Diploma from Google in 2019. ``` ### Federal Polytechnic Offa HND, Library and Information Science. Grade: Distinction ```text Earned HND in Library and Information Science with Distinction from Federal Polytechnic Offa in 2017. ``` ### Federal Polytechnic Offa ND, Library and Information Science. Grade: Distinction ```text Earned ND in Library and Information Science with Distinction from Federal Polytechnic Offa in 2014. ``` ### Omole Grammar School SSCE, General Studies ```text Completed secondary education at Omole Grammar School, Ikeja, Lagos, obtaining SSCE in 2008. ``` ## Tech stack - Microsoft Excel - Microsoft Word - Microsoft PowerPoint To contact Monsurat, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Oiwoh Ehibhen Philip](https://himalayas.app/@oiwohehibhenphilip): Team Lead, Credit Analysis, Portfolio Monitoring & Management, Jubilee Life Mortgage Bank - [Grace Ifada](https://himalayas.app/@graceifada): Library Officer, Caleb University - [Efe Ekrebe](https://himalayas.app/@efeekrebe): Logistics Officer, Ocean Seed Nig. 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