# MONIQUE OWEN MONIQUE OWEN is a remote worker on Himalayas, Debtors/Accounts Receivable Administrator at Oncolab, based in South Africa. Source: https://himalayas.app/@moniqueowen ```text Debtors/Accounts Receivable Administrator at ONCOLAB, resolving aged medical accounts and improving collection turnaround time. ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | South Africa | | Authorized to work in | South Africa | | Salary expectations | 30k+ ZAR | | Job categories | Debtors Administrator, Medical Receptionist, Administrative Assistant, Financial Assistant | | Skills | Accounts Receivable, Medical Billing, Medical Claims, Debt Collection, Account Reconciliation, Payment Allocation, Aged Credit Management, Debtor Reporting, POPIA Compliance, Invoice Processing, Accounts Payable, Appointment Booking, Patient Records Management, Switchboard Operation, Elixir | ## What I'm looking for ```text I’m seeking to further my career in medical debtors or reception, building on my experience in accounts receivable, medical claims, and patient administration. ``` ## About ```text At ONCOLAB, I manage debtor accounts in a medical laboratory environment, follow up on outstanding medical aid and patient accounts, and submit and resubmit claims to medical schemes. I handle claim rejections, short payments, and queries, while reconciling accounts and allocating payments accurately. I also generate age analysis and debtor reports and follow POPIA requirements when handling patient information. At ONCOLAB, I improved collection turnaround time and successfully resolved high-value aged accounts. I also assisted in streamlining claim submissions and maintained the debtor book within target range. Earlier, I worked in reception, administration, and finance roles at ABJ ONCOLOGY, PRYCA PROPERTIES, MMS TECHNOLOGY PTY (LTD), and hospitality businesses. My experience includes invoices, payment allocation, debt follow-up, and patient and guest bookings. ``` ## Experience ### Debtors/Accounts Receivable Administrator (current) Oncolab. Sep 2020 - Present ```text Managing and maintaining debtor accounts within a medical laboratory environment, following up on outstanding accounts, and ensuring compliance with medical aid rules and billing regulations. ``` Skills: Elixir, SkyLims, ELab, ProfDoc, Debtors-Management, Accounts-Receivable, Medical-Billing, POPIA-Compliance, Age-Analysis, Reconciliations ### Receptionist and Administrative Clerk ABJ Oncology. Sep 2019 - Sep 2020 ```text Handled enquiries, made appointments, greeted patients, and utilized booking systems. Assisted the lab with capturing covid testing on the system during the pandemic. ``` Skills: ProfDoc, ELab, booking-systems, Patient-Care, Administrative-Support ### Financial Assistant Pryca Properties. Jan 2019 - Jun 2019 ```text Sent invoices and statements to tenants and investors, allocated bank statement transactions, and followed up on outstanding rent and levies. ``` Skills: PropWorx, Pastel, Invoicing, Accounts-Receivable, Debt-Collection, Reporting ### Senior Admin Assistant / Debtors MMS Technology Pty (Ltd). Mar 2015 - Dec 2018 ```text Managed quotations, invoices, credit notes, and orders using Pastel. Handled debtors, prepared invoices and statements, and managed mobile contracts and insurance. ``` Skills: Pastel, SAP-NetWeaver, Debtors-Management, Invoicing, Quotations, Supplier-Management, Insurance, Mobile-Contracts ### Administrative Assistant MMS Technology Pty (Ltd). Apr 2010 - Mar 2015 ```text Operated switchboard, prepared and sent invoices and statements, performed debt collection, and managed petty cash and telephone system. ``` Skills: Switchboards, Debt-Collection, Invoicing, Petty-Cash, Excel, MAN3000-Telephone-Management-System, Administrative-Support ### Receptionist Irene Country Lodge. Jun 2008 - Apr 2010 ```text Checked in and out guests, handled payments, dealt with conference accounts, and provided guest information and assistance. ``` Skills: Reception, Cashiering, Switchboards, Reservations, Guest-Service, Conference-Accounting ### Receptionist The Goodwood Park Hotel. Jan 2007 - Feb 2008 ```text Checked in and out guests, handled payments, balanced food and beverage takings, and provided high-quality guest service. ``` Skills: Reception, Cashiering, Switchboards, Reservations, Guest-Service, Conference-Accounting ### Receptionist The Ship Hotel. Apr 2005 - Dec 2006 ```text Checked in and out guests, handled payments, dealt with conference and restaurant accounts, and performed debt collection. ``` Skills: Reception, Cashiering, Switchboards, Reservations, Guest-Service, Debt-Collection ### Administration Clerk / Receptionist JM Venter Property Services CC. Dec 2004 - Apr 2005 ```text Operated switchboard, greeted clients, received payments, issued receipts, and performed general clerical work. ``` Skills: Switchboards, Reception, Invoicing, Banking, Filing, Clerical-Work ### Food & Beverage Assistant Irene Market. Jul 2004 - Nov 2004 ```text Dealt with payments and prepared limited food and service. ``` Skills: Payments, Food-Service ### Sales Assistant Donna-Claire. Jul 2003 - Nov 2003 ```text Worked as cashier, balanced end of shift, and assisted customers. ``` Skills: Cashiering, Customer-Service ## Education ### Centurion High School High School Diploma, General. 2000 - 2004 ```text Completed high school education with subjects including Afrikaans, English, Accounting, Business Economics, Mathematics, and Computer Typing. ``` ### EDI EDI Level 2 NVQ in Reception, Reception ```text Completed Level 2 NVQ in Reception, covering data maintenance, safe working environment, payments, bookings, customer arrivals, accounts, departures, and customer care skills. ``` ### EDI EDI Level 1 Key Skills in Application of Numbers, Key Skills ```text Completed Level 1 Key Skills in Application of Numbers. ``` ### EDI EDI Level 1 Key Skills in Information and Communication Technology, Key Skills ```text Completed Level 1 Key Skills in Information and Communication Technology. ``` ### EDI EDI Level 2 Key Skills in Communication, Key Skills ```text Completed Level 2 Key Skills in Communication. ``` ### Tourism Quality Training Hospitality Achiever (Front of House), Hospitality ```text Attended Hospitality Achiever (Front of House) training. ``` ### People 1st Reception Apprenticeship, Travel and Tourism ```text Completed Reception Apprenticeship in Travel and Tourism Industries. ``` ### The Ship Hotel Excellent People Award – Level 1 in Steps to Success, Customer Service ```text Received Excellent People Award – Level 1 in Steps to Success. ``` ### The Goodwood Park Hotel Recognition Award, Customer Service ```text Received Recognition Award. ``` ## Tech stack - Elixir - Microsoft Excel - Microsoft Word - Microsoft Office To contact MONIQUE, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Lindelwa Macu](https://himalayas.app/@lindelwamacu): Debtors Administrator, Ping Internet - [Jestine Jenniker](https://himalayas.app/@jestinejenniker): Debtors Supervisor, Altron Healthtech - [kim promnitz](https://himalayas.app/@kimpromnitz): Debtors Clerk, Blaauwberg Meat Specialities - [Deveshini Naidoo](https://himalayas.app/@deveshininaidoo): Bureau Consultant, Medis Medical Solutions - [Candice Gabby User](https://himalayas.app/@candicegabbyuser): Case Administrator, Fair Cape Health Institute - [Maritza Pienaar](https://himalayas.app/@maritzapienaar): Creditors Clerk, Joint Medical Holdings - [Izabel Tubb](https://himalayas.app/@izabeltubb): Senior Administrator, Makulu Plumbing Services PTY LTD - [Kayleen Nagan](https://himalayas.app/@kayleennagan): Team Leader / Accounts Support, Lake Smit & Partners - [Kellie Lawrence](https://himalayas.app/@kellielawrence): Accounts Receivable Administrator/Acting Supervisor/Billing Specialist, Altron Healthtech Medeserve Division - [Nakita Samson](https://himalayas.app/@nakitasamson): Debtors Clerk | Debtors Controller, Netcare Diagnostics