# Momin Sherazi

Momin Sherazi is a remote worker on Himalayas, Technical Writer and Training Specialist at Ventures Lending Technologies, based in United States.

Source: https://himalayas.app/@mominsherazi

```text
Technical Writer and Training Specialist at Ventures Lending Technologies who improved onboarding efficiency by 38%.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 120k+ USD |
| Job categories | Technical Writer, Training Specialist, Content Designer |
| Skills | Technical Writer, Technical Training, Technical Enablement, Knowledge Base, Procedural Documentation, Training Curricula, E Learning Development, LMS, Content Strategy, Knowledge Management, Information Architecture, Editorial Review, Technical Documentation, API Documentation, Product Testing |

## About

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At Ventures Lending Technologies, I design and maintain technical enablement content for a continuously evolving SaaS platform. My training improved client onboarding efficiency by 38% and reduced support tickets by 27%.

I own the lifecycle of training content, creating e-learning modules, manuals, one-pagers, and video tutorials. I also test product features and workflows to validate documentation across more than 60 platform workflows.

At KinderSystems, I designed technical knowledge base content, procedural documentation, and training curricula for a regulated SaaS platform. I built and governed centralized documentation systems that improved documentation accuracy by 15%.

As a Junior Technical Writer, I created more than 150 customer-facing and internal content assets. I also developed centralized repositories for RFPs, RFIs, and internal documentation, supporting more than $1.2M in new project opportunities.
```

## Experience

### Technical Writer and Training Specialist (current)

Ventures Lending Technologies. Sep 2023 - Present

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Designed and delivered scalable technical enablement content for a SaaS platform, improving client onboarding efficiency by 38% and reducing support tickets by 27%. Owned end-to-end training content lifecycle and partnered with cross-functional teams for product launch readiness.
```

Skills: Technical-Writer, Training, E-Learning, LMS, Content-Strategy, Jira, SaaS, Documentation, Video-Tutorials, Knowledge-Management

### Lead Content Designer, Quality Control & Training

KinderSystems. Jan 2019 - Sep 2023

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Designed and delivered technical knowledge base content and training curricula for a regulated SaaS platform, improving documentation accuracy by 15% through standardized practices. Governed centralized documentation systems and aligned training with business priorities.
```

Skills: Technical-Writer, Training, Knowledge-Management, Documentation, SaaS, Content-Strategy, Quality-Control, Information-Architecture

### Junior Technical Writer

KinderSystems. Mar 2018 - Jan 2019

```text
Created and refined over 150 customer-facing and internal content assets, ensuring technical accuracy and brand alignment. Developed centralized repositories for RFPs and RFIs, supporting over $1.2M in new project opportunities.
```

Skills: Technical-Writer, Content-Development, Documentation, RFP, RFI, Knowledge-Management, Process-documentation

## Education

### Syracuse University

Bachelor's, Broadcast and Digital Journalism

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Bachelor's degree in Broadcast and Digital Journalism from Syracuse University, completed in May 2015.
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## Tech stack

- Jira

To contact Momin, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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