# Moloy Debnath

Moloy Debnath is a remote worker on Himalayas, MIS Executive / Resource Manager at Wipro Technologies, based in India.

Source: https://himalayas.app/@moloydebnath

```text
PMO and MIS specialist at Wipro Technologies managing resource planning and scheduling, with automated reporting that cut preparation time by 30%.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 842k+ INR |
| Job categories | PMO and MIS Specialist, MIS Executive, Resource Manager |
| Skills | PMO Operations, Workforce Management, Resource Planning, MIS Reporting, Report Automation, Data Analysis, KPI Monitoring, Productivity Analysis, Process Improvement, Quality Assurance, Scheduling, Interview Coordination, Stakeholder Management, Excel, Jira |

## About

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At Wipro Technologies, I manage end-to-end resource planning and scheduling, prepare MIS reports, and coordinate interview scheduling and feedback. I also support workforce optimization and operational efficiency.

At Wipro BPS, I supported BT Openreach operations through reporting and performance tracking. I developed automated reports for AHT, productivity, and performance metrics, and helped reduce report preparation time by 30% through template standardization.

I started at IBM (Concentrix) as a Customer Service Associate, handling inbound support for Dubai-based clients and maintaining service quality. I was promoted to MIS Executive and achieved 100% on-time delivery of ad-hoc reports.
```

## Experience

### MIS Executive / Resource Manager (current)

[Wipro Technologies](https://himalayas.app/companies/wipro-limited). Nov 2022 - Present

```text
Manage end-to-end resource planning and scheduling. Prepare daily, weekly, and monthly MIS reports and coordinate interview scheduling and feedback management.
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Skills: Resource-Planning, Scheduling, MIS-Reporting, Interview-Coordination, Feedback-Management, Workforce-Optimization, Operational-Efficiency

### MIS Executive

[Wipro BPS](https://himalayas.app/companies/wipro-limited). Dec 2015 - Nov 2022

```text
Supported BT Openreach operations through reporting and performance tracking. Developed automated reports for AHT, productivity, and performance metrics.
```

Skills: Reporting, Performance-Monitoring, Automation, AHT, Productivity-Analysis, Stakeholder-Management

### Customer Service Associate

[IBM (Concentrix)](https://himalayas.app/companies/ibm-com). Apr 2015 - Dec 2015

```text
Handled inbound customer support for Dubai-based clients. Maintained service quality and promoted products to customers.
```

Skills: Customer-Support, Service-quality, Product-Promotion

## Education

### West Bengal Council of Higher Secondary Education

Higher Secondary (Class XII), General Studies

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Completed Higher Secondary (Class XII) from the West Bengal Council of Higher Secondary Education in 2011.
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### West Bengal Board of Secondary Education

Secondary (Class X), General Studies

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Completed Secondary (Class X) from the West Bengal Board of Secondary Education in 2009.
```

## Tech stack

- Jira
- ServiceNow

To contact Moloy, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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