# Moises Bonifacio

Moises Bonifacio is a remote worker on Himalayas, Direct Support Specialist at Resources for Human Development, based in United States.

Source: https://himalayas.app/@moisesbonifacio

```text
Direct Support Specialist at RHD assisting consumers with daily living, medication, and care documentation.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 60k+ USD |
| Job categories | Direct Care Specialist, Customer Service, Building Maintenance Worker, Pet Care Assistant, Sales Associate, Shift Manager |
| Skills | Direct Support, Medication administration, Care Documentation, Customer Service, Daily Living Assistance, Financial Record Keeping, Appointment Scheduling, Property Maintenance, Appliance Installation, Animal Care, Online Grocery Fulfillment, Product Knowledge, Sales, Upselling, Register Reconciliation |

## What I'm looking for

```text
I’m looking to contribute to a reputable company in a role where I can understand customers’ needs and provide exceptional customer support and performance.
```

## About

```text
At Resources for Human Development (RHD), I assist consumers with daily living tasks to support independence and safety. I administer medications and document care and observations.

In customer-facing roles, including at ContactUs and Sussman Mazda, I supported customers with clear information and service. I’ve also handled property upkeep, animal care, online grocery orders, and retail operations.
```

## Experience

### Direct Support Specialist (current)

Resources for Human Development. Oct 2023 - Present

```text
Assist consumers with daily living tasks to support independence and safety. Administer medications and accurately document all care and observations.
```

Skills: Medication-administration, Documentation, Daily-Living-Support, Record-keeping, Scheduling

### Maintenance/Grounds

The Grand Apartments. Nov 2022 - Oct 2023

```text
Maintained property cleanliness and supported general upkeep. Installed and delivered appliances and prepared units for move-ins.
```

Skills: Maintenance, Appliance-Installation, Property-Upkeep, Customer-Service

### Customer Service Representative

ContactUs. Jun 2022 - Dec 2022

```text
Communicated with customers to build rapport and provide clear, effective support. Resolved customer concerns while ensuring satisfaction with each interaction.
```

Skills: Customer-Service, Communication-Skills, Problem-Solving, Product-Knowledge

### Dog Care Assistant

CloverMadeBullz LLC. Dec 2021 - Dec 2022

```text
Provided continuous care for multiple exotic dogs and puppies to ensure their health and safety. Maintained a clean and sanitary environment for all animals.
```

Skills: Animal-Care, Sanitation, Customer-Interaction, Breed-Knowledge

### Lead Online Grocery Shopper

[Walmart](https://himalayas.app/companies/walmart-com). Feb 2022 - Jun 2022

```text
Provided excellent customer service while efficiently picking and fulfilling online grocery orders. Loaded customer vehicles and organized product flow from receiving to loading areas.
```

Skills: Customer-Service, Order-picking, Loading, Organization

### Product Specialist

Sussman Mazda. Jan 2021 - Nov 2021

```text
Delivered high-quality customer service while educating customers on vehicle features and options. Maintained strong product knowledge and consistently worked toward meeting sales goals.
```

Skills: Customer-Service, Product-Knowledge, Sales, Upselling, Follow-up

### Supervisor/Sales Associate

DFASS/3sixtydutyfree. Sep 2019 - Jun 2020

```text
Provided excellent customer service and assisted travelers with duty-free purchases. Delivered products to airport gates and ensured stores were stocked and well-maintained.
```

Skills: Customer-Service, Retail-Sales, Inventory-Management, Cash-Handling

### Sales Associate

Calvin Klein. Jun 2018 - Aug 2018

```text
Delivered friendly and knowledgeable customer service to support sales. Maintained merchandise displays and kept the store organized.
```

Skills: Customer-Service, Sales, Merchandising, Organization

### Shift Manager/Cook/Trainer

[McDonald's](https://himalayas.app/companies/mcdonald-s). Dec 2016 - Aug 2017

```text
Provided excellent customer service across in-store, drive-thru, and phone interactions. Managed inventory and ensured food preparation met quality standards.
```

Skills: Customer-Service, Inventory-Management, Food-Preparation, Training, Team-Leadership

## Education

### Tacony Academy Charter High School

High School Diploma, General Studies

Activities and societies: Sports Manager

```text
Graduated from Tacony Academy Charter High School in 2017, earning honors in Statistics and receiving the Citizenship Award.
```

## Tech stack

- Google Analytics

To contact Moises, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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