# Mohana Krishnan

Mohana Krishnan is a remote worker on Himalayas, Customer Support Analyst (Healthcare RCM) at HCL Tech, based in India.

Source: https://himalayas.app/@mohanakrishnan

```text
I drive customer growth, operational insights, and business development through data-led relationship management.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | India |
| Authorized to work in | India |
| Job categories | Business Development Associate, Customer Support Analyst, Business Analyst, Sales, Retail Associate, Digital Marketing Specialist, Customer Success Specialist, Business Development Associate, Business Development Assistant, Sales Development Associate, Business Development Analyst, Business Development Coordinator, Business Development Partner, Business Development |
| Skills | Business Development, Customer Relationship Management, Customer Service, Data Analysis, SQL, Python, Revenue Cycle Management, Claims Data Analysis, HIPAA compliance, Data Governance, CRM Systems, POS systems, SEO, Google Analytics, Meta, Digital Marketing, Marketing Strategy, Market Research, Competitive Analysis, Lead Generation, Lead Qualification, Stakeholder Management, Sales, Negotiation, Visual Merchandising, Inventory Analysis, Canva, Data Mining, Documentation, Reporting, Root Cause Analysis, Process Optimization |

## What I'm looking for

```text
I'm looking for a role where I can use data analysis, customer relationship management, and business development to improve operations, build client relationships, and support measurable growth.
```

## About

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I've supported healthcare Revenue Cycle Management at HCL Tech through claims data analysis, denial trend tracking, reimbursement monitoring, and HIPAA-compliant data management. My work generated operational insights to improve billing accuracy, reduce revenue leakage, and strengthen process efficiency.

At IGENE School of VFX & Technology, I managed the lead lifecycle from prospecting and discovery through qualification, follow-ups, and counseling sessions. I also conducted market research, competitor analysis, outreach to educational institutions, and digital campaign analysis to support growth and engagement.

Previously, at Suprice Centre, I used product segmentation, pricing strategy, SEO, social media, visual merchandising, and customer relationship management to improve visibility, lead generation, and customer experience.
```

## Experience

### Customer Support Analyst (Healthcare RCM)

[HCL Tech](https://himalayas.app/companies/hcltech). Mar 2025 - Jan 2026

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Supported Revenue Cycle Management (RCM) functions through claims data analysis, denial trend tracking, and reimbursement performance monitoring. Generated operational insights to improve billing accuracy and reduce revenue leakage.
```

Skills: Data-Analysis, SQL, Revenue-Cycle-Management, Healthcare, HIPAA, CRM, Python, Data-Governance, Analytics

## Education

### Dr. MGR Educational and Research Institute

Bachelor of Business Administration, Business Administration. 2019 - 2022

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Pursued a Bachelor of Business Administration, gaining a strong foundation in business principles and management.
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## Tech stack

- Canva
- SQL

To contact Mohana, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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