# Mohammad Baghdadi

Mohammad Baghdadi is a remote worker on Himalayas, Roadside Assistance Technician at Preferred Towing, based in United States.

Source: https://himalayas.app/@mohammadbaghdadi

```text
I support customers and client relationships across roadside assistance, sales, finance, and administrative operations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 70k+ USD |
| Job categories | Customer Service, Sales, Account Manager, Dispatcher, Administrative Assistant |
| Skills | Customer Service, Phone Communication, Account Management, B2B Sales, Client Relations, Sales Administration, Documentation Review, Data Entry, Microsoft Office, Excel, Problem Solving, Negotiation, Scheduling, Coordination, Customer Inquiry Resolution, GPS, Mobile Apps, Cash Handling, Business Development, Time Management, Automotive Finance, Roadside Assistance, Towbook, English, Arabic |

## What I'm looking for

```text
I'm seeking a remote customer service, sales, account management, dispatch, or administrative position where I can support customers, manage client relationships, and keep operations organized.
```

## About

```text
I've supported customers across roadside assistance, automotive finance, sales, and restaurant operations. At Preferred Towing, I respond to service requests through Towbook, communicate with stranded drivers, and use GPS and mobile technology to coordinate time-sensitive assistance.

I've also built client relationships at Unit 7 Consulting, supported automotive financing and contract documentation at Bestway Autos, and handled customer service, payments, sales, and administrative work. I'm fluent in English and expert in Arabic.
```

## Experience

### Roadside Assistance Technician

Preferred Towing. Oct 2025 - Sep 2026

```text
Responded to customer service requests through the Towbook mobile application and communicated directly with stranded drivers. Provided time-sensitive roadside assistance including flat-tire changes, battery jump-starts, vehicle lockout assistance, and fuel delivery.
```

Skills: Customer-Service, Mobile-Apps, GPS, Problem-Solving, Time-Management

### Assistant Restaurant Manager

Habachihana Japanese Grill. Feb 2022 - Jan 2023

```text
Supported daily operations, customer service, inventory monitoring, restocking, and team coordination. Maintained quality, organization, and safety standards in a fast-paced environment.
```

Skills: Customer-Service, Inventory-Management, Team-Coordination, Operations, safety-standards

### Senior Account Manager

Unit 7 Consulting, Inc.. Nov 2021 - Feb 2022

```text
Prospected and contacted potential clients through field outreach and sales calls. Evaluated prospective clients, maintained ongoing communication, and followed up on customer satisfaction.
```

Skills: B2B-Sales, Client-Relations, Business-Development, Communication-Skills, Customer-Satisfaction

### Finance Manager

Bestway Autos. May 2020 - Sep 2021

```text
Assisted customers with financing options and worked with multiple automotive finance companies. Prepared, reviewed, and organized contracts and financial paperwork while verifying figures and documentation.
```

Skills: Automotive-Finance, Documentation-Review, Customer-Service, Record-keeping, Communication-Skills

### Cashier / Customer Service

The Motor Center. Oct 2018 - Jun 2019

```text
Provided customer service, handled payments, and supported sales, collections, and administrative activities.
```

Skills: Customer-Service, Cash-Handling, Sales, Administrative-Support

## Education

### Buena Vista High School

High School Diploma, General Studies

```text
Completed high school education, earning a diploma or GED equivalent.
```

## Tech stack

- Microsoft Excel

To contact Mohammad, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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