# mohamad abd alsater

mohamad abd alsater is a remote worker on Himalayas, Freelance Web & Application Developer at Self Employed, based in Lebanon.

Source: https://himalayas.app/@mohamadabdalsater

```text
Remote customer support and operations professional at Backstage who maintained 100+ customer records weekly and produced performance reports.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Lebanon |
| Authorized to work in | Lebanon |
| Salary expectations | 30k+ USD |
| Job categories | Customer Support, Operations Coordinator, Data Analyst |
| Skills | Customer Support, Account Management, Client Communication, Issue Triage, Escalation Management, Workflow Coordination, CRM documentation, Customer Follow up, Appointment Scheduling, Operations Reporting, SQL, Database Management, Data Validation, Data organization, Data Interpretation |
| LinkedIn | https://linkedin.com/in/mohamad-abd-alsater |

## What I'm looking for

```text
I'm seeking remote customer support, operations, and entry-level data roles.
```

## About

```text
At Backstage, I supported customer accounts remotely, coordinating requests, follow-ups, and issue resolution. I maintained more than 100 customer records weekly and produced performance reports on requests, outstanding cases, and operational activity.

As a freelance web and application developer, I built responsive websites and translated client requirements into functional features. My projects include a public transportation route-search platform with pricing and service updates, and an e-commerce website with product filters.
```

## Experience

### Freelance Web & Application Developer

Self Employed

```text
Built and maintained responsive websites using HTML, CSS, JavaScript, PHP, and database technologies. Translated client requirements into functional features, tested, debugged, and resolved technical issues while managing client communication and project delivery independently.
```

Skills: HTML, CSS, JavaScript, PHP, Databases, Testing, Debugging, Client-Communication, Project-Delivery

### Remote Operations, Customer Support & Data Coordination

Backstage

```text
Managed 5-7 customer accounts daily, supporting approximately 5-6 customers per account and coordinating requests, follow-ups, and issue resolution. Updated and maintained 100+ customer records weekly, produced performance reports, and tracked recurring issues to ensure smooth remote operations.
```

Skills: Customer-Support, Data-Coordination, SQL, Database-Management, Reporting, Issue-Triage, Escalation-Management, Workflow-Coordination, Remote-Collaboration

## Education

### Lebanese International University

Bachelor of Science, Computer Science

```text
Bachelor of Science in Computer Science, completed in June 2025.
```

### Cisco Networking Academy

Cybersecurity Essentials, Cybersecurity

```text
Completed Cybersecurity Essentials training.
```

### Harvard University

CS50 Web Programming with Python and JavaScript (CS50W), Web Programming

```text
Completed CS50 Web Programming with Python and JavaScript (CS50W).
```

### Cisco Networking Academy

CCNA: Introduction to Networks, Networking

```text
Completed CCNA: Introduction to Networks training.
```

## Tech stack

- JavaScript
- Java
- PHP
- C#
- C++
- Git
- SQL

To contact mohamad, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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