# Miriam Tomova

Miriam Tomova is a remote worker on Himalayas, Cabin Crew at Emirates, based in Slovakia.

Source: https://himalayas.app/@miriamtomova

```text
Cabin crew at Emirates, resolving passenger concerns and coordinating cabin operations with multicultural crews.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Slovakia |
| Authorized to work in | Slovakia |
| Salary expectations | 30k+ EUR |
| Job categories | Cabin Crew, Localization Engineer, Administrative Assistant, Receptionist |
| Skills | Cabin Operations, Customer Service, Passenger Safety, Conflict De escalation, Localization Project Coordination, Translation Workspace, Translation Management Systems, File Formats, Project Documentation, Excel, Microsoft Word, PowerPoint, Outlook, ChatGpt |

## About

```text
At Emirates, I deliver service to passengers across short- and long-haul routes, resolving concerns and unexpected issues while maintaining safety and comfort.

I coordinate cabin operations with multicultural crews, balancing priorities to support smooth service.

At Lionbridge s.r.o., I coordinated localization projects and prepared files and workflows for accurate, on-time delivery. I used Translation Workspace, TMS tools, and multiple file formats to support content deployment across 200+ markets.

Earlier, I prepared project applications and supporting documentation at MAS Magura-Strážov, and supported guests and front-desk operations at Hotel Pod Zámkom.
```

## Experience

### Cabin Crew (current)

Emirates. Apr 2025 - Present

```text
Delivered high-quality service to passengers across short- and long-haul routes, staying calm and professional under pressure. Resolved customer concerns and unexpected issues quickly, de-escalating conflicts while maintaining safety, comfort, and service standards.
```

Skills: Customer-Service, Conflict-Resolution, Safety-Procedures, Teamwork, Time-Management

### Localization Engineer

[Lionbridge s.r.o.](https://himalayas.app/companies/lionbridge-technologies). Feb 2023 - Mar 2025

```text
Coordinated 5–10 localization projects at a time, preparing files and workflows to ensure accurate, on-time delivery. Worked with Translation Workspace, TMS tools, and multiple file formats to support content deployment across 200+ markets.
```

Skills: Localization, Translation-Workspace, TMS, Project-Coordination, File-Formats, Outlook

### Administrative Assistant

MAS Magura-Strážov. Sep 2022 - Jan 2023

```text
Prepared project applications and supporting documentation for municipalities applying for local development funding. Collected and organized project information and materials to ensure complete, accurate submissions for approval.
```

Skills: Documentation, Project-Application, Data-organization, Microsoft-Office

### Receptionist

Hotel Pod Zámkom. Jun 2022 - Aug 2022

```text
Welcomed guests at reception, handling inquiries and complaints in a professional, empathetic manner. Managed bookings, phone calls, and emails, coordinating information between guests and hotel staff.
```

Skills: Customer-Service, Booking-Management, Communication-Skills, Problem-Solving

### Ice Cream Seller

Galateria Lemaris. Apr 2022 - Jul 2022

```text
Served customers in a busy gelateria, providing friendly, efficient service during varying levels of demand. Handled the cash register and customer payments accurately while maintaining a clean and organized work area.
```

Skills: Customer-Service, Cash-Handling, Point-of-Sale, Organization

### Sales Assistant

[Tesco](https://himalayas.app/companies/tesco). Oct 2021 - Dec 2021

```text
Assisted customers on the shop floor, providing friendly, efficient support and answering product-related questions. Supported daily store operations by keeping the sales area tidy and helping ensure a smooth shopping experience.
```

Skills: Customer-Service, Retail-Operations, Communication-Skills, Merchandising

### Call Center Assistant

Smart Consulting and Solutions, s.r.o.. Mar 2020 - May 2020

```text
Contacted potential clients by phone, presenting company services and answering questions in a clear, professional manner. Supported client acquisition by identifying needs, providing information, and accurately recording call details.
```

Skills: Telemarketing, Client-Communication, Data-Entry, Sales-Support

### Waitress

Pizzeria Aréna. Jun 2017 - Oct 2017

```text
Took orders and served food and drinks in a fast-paced restaurant, providing friendly, attentive customer service. Coordinated with kitchen and bar staff to manage multiple tables at once and ensure timely, accurate orders.
```

Skills: Customer-Service, Order-Management, Team-Coordination, Time-Management

## Education

### Business Academy

Secondary School Leaving Certificate (Maturita), Business and Economics. 2015 - 2019

```text
Completed secondary school with a focus on business and economics, earning a Secondary School Leaving Certificate (Maturita).
```

## Tech stack

- Microsoft Excel
- ChatGPT
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact Miriam, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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