# Miraivonina Miraivonina

Miraivonina Miraivonina is a remote worker on Himalayas, Freelance Customer Support at Freelance, based in Madagascar.

Source: https://himalayas.app/@miraivoninamiraivoni

```text
Remote chat support and customer service professional specializing in fast, high-quality English communication.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Madagascar |
| Authorized to work in | Madagascar |
| Job categories | Chat Support Agent, Customer Service, Customer Support, Remote Customer Support, Live Chat Support Agent, Chat Support Representative, Live Chat Agent, Chat Support Specialist, Online Chat Agent, Team Lead |
| Skills | Teamwork, Written Communication, Fast Typing Speed, Inquiries Handling, Multitasking, Problem Solving, Online Sales, Customer Engagement, Customer Service, Attention To Detail, Quality Standards, Microsoft Word, CRM Tools, Windows PC (8GB RAM Or Higher), Windows, Live Chat, Excel |

## What I'm looking for

```text
I’m looking for a remote chat/customer support role where I can provide fast, high-quality English responses, manage multiple conversations, and support customers end-to-end. I’m available for morning, evening, and night shifts and open to growing into leadership.
```

## About

```text
I’m a motivated, customer-focused chat support and customer service professional who delivers professional, timely answers while keeping quality high. I communicate strongly in English writing and type quickly (60+ WPM), which helps me support customers efficiently—even with multiple conversations at once.

In my Chat Support Agent role (Remote), I managed live chat conversations and resolved customer inquiries promptly by following company guidelines. I stayed consistent with quality standards and worked smoothly in a remote environment.

I’ve also led through impact as a Team Leader for Chat Agents, where I supervised and supported a team, monitored performance and quality, and assigned tasks. I assisted with training new team members to help them deliver the same high level of support.

More recently, I handled freelance customer support through chat and email for 2 months, independently managing concerns and following up to ensure customer satisfaction. I bring strong attention to detail, multitasking and problem-solving, and hands-on comfort with chat platforms and CRM tools.
```

## Experience

### Freelance Customer Support

Freelance

```text
Assisted customers via chat and email, handling inquiries and concerns independently while following up to ensure satisfaction. Delivered timely, professional responses while maintaining quality standards.
```

Skills: Customer-Support, Multitasking, Problem-Solving, Professional-communication, Live-Chat

## Education

### Baccalauréat

Baccalauréat, Baccalauréat

```text
Completed a Baccalauréat qualification.
```

## Tech stack

- Windows
- Microsoft Excel
- Remote

To contact Miraivonina, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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