# Mina Monsef

Mina Monsef is a remote worker on Himalayas, Assistant IT Manager at Steigenberger Resort Achti, based in Egypt.

Source: https://himalayas.app/@minamonsef

```text
IT and Network Operations professional who redesigned Steigenberger Nile Palace Luxor’s network, raising satisfaction scores to 8.3.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Egypt |
| Authorized to work in | Egypt |
| Salary expectations | 30k+ USD |
| Job categories | Network Operations Specialist, Network Engineer, IT Operations Manager, Systems Administrator |
| Skills | network design, Network Architecture, LAN, WAN, Data Center Infrastructure, Structured Cabling, Port Labeling, CCNA, Fortigate Firewall, HPE Aruba, Windows Server, Active Directory, Group Policy, Microsoft 365 Administration, VMware virtualization |
| LinkedIn | https://linkedin.com/in/minamonsef |

## About

```text
At Steigenberger Resort Achti, I assisted the IT Manager with enterprise IT operations and led a data center infrastructure overhaul, including structured cabling, switch reorganization, port tracing, and network mapping.

At Steigenberger Nile Palace Luxor, I redesigned the enterprise Wi-Fi and LAN architecture, increasing user satisfaction scores from 5.4 to 8.3 on Booking.com. I also established a Windows Server domain and Group Policy and administered Microsoft Office 365 through Active Directory.

At Polychem Egypt, I administered the corporate LAN and WAN environment, including endpoint laptops, servers, FortiGate firewall, Microsoft Office 365, and Wi-Fi infrastructure. I also developed and administered the corporate website and supported the distributed sales team remotely.

Earlier, at Hilton Marsa Alam Nubian Resort, I administered enterprise networks and designed a dedicated Wi-Fi architecture for staff housing. My experience also includes IT operations at Hilton Luxor Resort and Spa, where I gained practical knowledge of enterprise servers and telecommunications systems.
```

## Experience

### Assistant IT Manager

Steigenberger Resort Achti. Jun 2025 - Jun 2026

```text
Assisted the IT Manager in overseeing enterprise IT operations, network infrastructure, and technology strategy. Led a complete Data Center infrastructure overhaul project and managed project execution for new implementations and system upgrades.
```

Skills: Network-Infrastructure, Data-Center-Overhaul, Structured-Cabling, Network-Mapping, Project-Management, Vendor-Management, SLA-Compliance, Network-Security, Microsoft-Office-365, Budget-Planning

### Information Technology Supervisor

Steigenberger Nile Palace Luxor. Feb 2022 - Jun 2025

```text
Supervised daily IT and network operations and team activities, reporting to the IT Manager on system performance and project status. Engineered a complete network design and architecture overhaul of the enterprise Wi-Fi and LAN data network, increasing user satisfaction scores from 5.4 to 8.3 on Booking.com.
```

Skills: network-design, LAN-WAN, WiFi, Windows-Server, Active-Directory, Group-Policy, Microsoft-Office-365, server-management, Micros, Opera-PMS, VingCard, Preventive-Maintenance

### Information Technology Specialist

Polychem Egypt. Sep 2020 - Jan 2022

```text
Administered the corporate LAN and WAN network environment, including all endpoint laptops, servers, FortiGate firewall, Microsoft Office 365, and Wi-Fi infrastructure. Developed and administered the organization's corporate website and provided remote technical support.
```

Skills: LAN, WAN, Fortigate-Firewall, Microsoft-Office-365, WiFi, Web-Development, Remote-Support, Troubleshooting

### Information Technology Coordinator

[Hilton Marsa Alam Nubian Resort](https://himalayas.app/companies/hilton). May 2018 - Jul 2019

```text
Ensured compliance with global corporate industry standards for IT systems, data networks, and security operations. Supervised daily and weekly IT procedures and administered all enterprise LAN and WAN environments, including secure administrative data network and high-density Wi-Fi infrastructure.
```

Skills: IT-Compliance, LAN, WAN, WiFi, Network-Architecture, Microsoft-Office-365, ERP, PMS, POS, Preventive-Maintenance, Backup-Management

### Information Technology Trainee

[Hilton Luxor Resort and Spa](https://himalayas.app/companies/hilton). Jul 2017 - Apr 2018

```text
Gained foundational experience in enterprise IT operations, service quality, and global compliance standards. Developed practical knowledge of enterprise servers and telecommunications systems including VOIP, IPTV, Wi-Fi data networks, Active Directory, Microsoft Office 365, Sun, PMS, and Micros.
```

Skills: VoIP, IPTV, WiFi, Active-Directory, Microsoft-Office-365, Sun, PMS, Micros, Asset-Inventory, Network-Diagrams

## Education

### Egyptian E-Learning University (EELU)

Bachelor, Computer and Information Technology. 2011 - 2016

```text
Bachelor of Computer and Information Technology degree from Egyptian E-Learning University, completed in 2016.
```

## Tech stack

- Linux
- Windows Server
- WordPress
- Lansweeper
- Wan

To contact Mina, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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