# Milovan Jovanovic

Milovan Jovanovic is a remote worker on Himalayas, Salesforce Consultant at Freelancing, based in Montenegro.

Source: https://himalayas.app/@milovanjovanovic

```text
I am an experienced Salesforce consultant and IT expert in CRM administration.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Montenegro |
| Authorized to work in | Montenegro |
| Job categories | Salesforce Administrator, Salesforce Consultant, Software Design Engineer, CRM Administrator, ERP Integration Specialist, IT Consultant, Technical Integration Specialist, Salesforce Analyst, Salesforce Architect, Salesforce Implementation Specialist |
| Skills | Dashboarding, Workflow Management, Salesforce Administration, Salesforce.Com CRM, Flow, Custom Objects, Formula, Reports, Profiles, Data Loader, Import Wizard, Jitterbit, Power Automate, Power BI, Airtable, Bitrix, SDLC, Integration, Certinia, Help Desk Ticketing Systems, Excel, Microsoft Word, Salesforce, HelpDesk+, PowerPoint |

## What I'm looking for

```text
I seek a Salesforce administration or consultancy role where I can lead CRM implementations, automate processes, manage integrations, and improve reporting in a collaborative, mission-driven organization.
```

## About

```text
I am an IT expert and Salesforce professional with over 20 years of experience in IT consultancy, software development, and full SDLC delivery. I have led Salesforce administration efforts, managed user requirements, designed and implemented CRM modules, and overseen integrations and helpdesk support.

I have delivered measurable results including a company-wide finance reporting system that cut report creation time by 80%, a PowerApps/Power Automate/Power BI pricing calculator that reduced pricing errors by 40% and increased sales efficiency by 25%, and an HR notification system that eliminated human errors. I hold the Salesforce Administrator ADM-201 certification and enjoy solving complex technical problems in challenging environments.
```

## Experience

### Salesforce Consultant (current)

Freelancing. May 2022 - Present

```text
Provide Salesforce consultancy and CRM implementation using Airtable and Bitrix, delivering CRM configuration, integrations and process automation for clients. Diagnose and resolve complex issues across the SDLC in challenging environments.
```

Skills: Salesforce, Airtable, Bitrix, CRM, Integration, Data-Migration, Process-Automation

### Software Designer

Lustica Bay. Jun 2021 - Apr 2022

```text
Developed company-wide ERP, HR and finance solutions including a PowerApps pricing calculator that reduced pricing errors 40% and increased sales efficiency 25%. Implemented finance reporting automation that cut report creation time by 80% and eliminated HR errors.
```

Skills: Power-Automate, Power-BI, ERP-Implementation, HR-systems, Process-Automation, Software-Design

### Salesforce Administrator

Porto Montenegro. Oct 2012 - May 2021

```text
Led a team of Salesforce administrators and implemented modules, automations and security for 100+ users, improving data quality and process efficiency. Maintained Jitterbit integrations and automated HR reporting, reducing preparation time from two days to two hours.
```

Skills: Salesforce-Administration, Flow, Security-Profiles, Data-Migration, Jitterbit

## Tech stack

- Salesforce
- HelpDesk+
- Airtable

To contact Milovan, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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