# Milo Giacalone

Milo Giacalone is a remote worker on Himalayas, Economic Crime Investigator at Nationwide, based in United Kingdom.

Source: https://himalayas.app/@milogiacalone

```text
Community Safety specialist at Tebex who led safety escalations and enforced standards across 30,000+ partners.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United Kingdom |
| Authorized to work in | United Kingdom |
| Salary expectations | 30k+ GBP |
| Job categories | Community Safety, Content Moderator, Trust And Safety Specialist, Financial Crime Investigator |
| Skills | Community Safety, Content Moderation, Policy Enforcement, Incident Management, Escalation Management, KYC, KYB, Identity Verification, Abuse Investigation, Financial Fraud Investigation, Financial Crime Investigations, financial data analysis, DMCA Takedowns, Copyright Enforcement, UK OSA |
| LinkedIn | https://linkedin.com/in/milogiacalone |

## About

```text
At Tebex, I worked as a Content & Safety representative and led the Community Safety team for a monetisation platform supporting 30,000+ transacting partners. I created and enforced safety standards, reviewed partner applications, and conducted KYC checks using Onfido.

I handled high-risk escalations and DMCA takedown requests, and developed operational guidelines for Content & Safety teams. I also worked with Rockstar Games and other partners on moderation and compliance standards.

At Frontier Developments, I supported live-service safety across titles including Elite Dangerous and Planet Zoo. My work included investigating cheating reports, enforcing copyright, moderating communities, and handling support queries through Zendesk and internal platforms. I'm now an Economic Crime Investigator at Nationwide, investigating financial fraud and other economic crimes.
```

## Experience

### Economic Crime Investigator (current)

[Nationwide](https://himalayas.app/companies/nationwide-cws). Jul 2026 - Present

```text
Conducts investigations into financial fraud and economic crimes, including money laundering and embezzlement. Analyzes complex financial data, gathers evidence, and prepares detailed reports to support legal proceedings.
```

Skills: Financial-Fraud-Investigation, Financial-Crime-Analysis, Financial-Crime-Detection, Evidence-gathering, Legal-Reporting, Stakeholder-Collaboration, Data-Analysis

### Content & Safety Representative / Community Safety Lead

Tebex. Mar 2024 - Mar 2026

```text
Led the Community Safety team for a global monetisation platform supporting 30,000+ transacting partners. Enforced and created platform-wide Community Safety standards, conducted KYC reviews, and handled DMCA takedowns.
```

Skills: Content-Moderation, Policy-Enforcement, KYC, KYB, Onfido, DCMA, Copyright-Enforcement, Community-Safety, Escalation-Management, Help-Scout, Compliance, Risk-Management, Stakeholder-Communication

### Community Safety Representative

Frontier Developments. Jan 2023 - Jan 2024

```text
Responsible for live-service moderation, anti-cheat investigations, escalations, and copyright enforcement across multiple AAA titles. Monitored online game environments and managed high-volume support queries via Zendesk.
```

Skills: Community-Moderation, Abuse-Investigation, DCMA, Copyright-Enforcement, Zendesk, Discord-Moderation, Forum-Moderation, Escalation-Management, Behavioral-Analysis, QA-Support

## Education

### Warwickshire College

Computing

```text
Studied Computing at Warwickshire College.
```

### Bournemouth University

Computing

```text
Studied Computing at Bournemouth University and received the Academic Excellence Scholarship.
```

## Tech stack

- Zendesk
- Discord
- Onfido

To contact Milo, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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