# Milica Miljanovic

Milica Miljanovic is a remote worker on Himalayas, Personal Assistant to the General Secretary at ASENDIA Management Paris, based in France.

Source: https://himalayas.app/@milicamiljanovic

```text
Reservations and private events manager at Le Jules Verne who managed individual and group bookings at the Eiffel Tower.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | France |
| Authorized to work in | France |
| Salary expectations | 40k+ EUR |
| Job categories | Reservations Manager |
| Skills | Reservations Management, Private Events, Customer Service, VIP Client Relations, Luxury Hospitality, Administrative Coordination, Operational Coordination, Calendar Management, Travel Coordination, Customer Feedback Analysis, performance reporting, Excel reporting, Booking Forecasts, Invoicing, Payment Processing |

## About

```text
At Le Jules Verne Restaurant (Eiffel Tower), I managed individual and group reservations, guest communications, and private-event logistics. I also prepared operational reports and booking forecasts using Excel.

At ODITY, I delivered customer service for Rolex, Chaumet, Messika, and The Ritz, handling appointments, after-sales service, and cross-regional requests. I analyzed customer feedback, updated operational guides, and contributed performance reporting to the weekly Operations Committee.

At ASENDIA Management Paris, I provided administrative and organizational support to the General Secretary, including travel coordination and executive documentation. I also maintained confidential files and acted as a liaison between senior executives and internal teams.
```

## Experience

### Personal Assistant to the General Secretary

ASENDIA Management Paris. Aug 2025 - Jun 2026

```text
Provided daily administrative and organizational support including complex calendar management, international travel coordination, document filing, and translation. Prepared executive reports and board meeting documentation, maintained confidential files, and supported internal and external events.
```

Skills: Calendar-Management, Travel-Coordination, Document-Management, Translation, Executive-Support, Event-Coordination, Expense-Tracking, Confidentiality

### Reservations & Private Events Manager

Le Jules Verne Restaurant. Nov 2024 - Jul 2025

```text
Managed individual and group reservations, handled high-volume guest communications, and coordinated guest experiences and luxury hospitality logistics. Prepared operational reports and booking forecasts, managed payments and invoicing, and resolved guest complaints.
```

Skills: Reservations-Management, Guest-Relations, Luxury-Hospitality, Excel, Payment-Processing, Complaint-Resolution, Event-Coordination

### Customer Experience Manager

ODITY. Jan 2024 - Sep 2024

```text
Delivered premium customer service for international luxury brands via phone, email, and social media. Acted as liaison between clients and brands, managed appointments and after-sales service, and analyzed customer feedback to improve service quality.
```

Skills: Customer-Service, CRM, Zendesk, Salesforce, Genesys, Communication-Skills, Feedback-Analysis, Operations

### First Receptionist

DIOR Spa at Plaza Athénée Hotel

```text
Served as the first point of contact for guests at a luxury spa, providing exceptional customer service and administrative support.
```

Skills: Customer-Service, Reception, Luxury-Hospitality

### Luxury Sales Advisor

Various high-end fashion and jewelry brands

```text
Provided customer-facing sales and service in luxury retail and hospitality environments.
```

Skills: Luxury-Retail, Sales, Customer-Service

## Education

### International School Tunon

Bachelor, Luxury Lifestyle Management

```text
Bachelor in Luxury Lifestyle Management from International School Tunon in Paris, completed in 2023.
```

### Pierre Corneille High School

French Baccalaureate, Economic and Social Sciences

```text
French Baccalaureate in Economic and Social Sciences from Pierre Corneille High School, completed in 2019.
```

## Tech stack

- Salesforce
- Zendesk
- Genesys

To contact Milica, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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