# Milia Piepenburg-Xiao

Milia Piepenburg-Xiao is a remote worker on Himalayas, Front Desk Associate/ Optician Technician at Eye Exams Frisco, based in United States.

Source: https://himalayas.app/@miliapiepenburg-xiao

```text
I support busy optometry offices with patient care and front desk operations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 60k+ USD |
| Job categories | Optician, Front Desk Associate, Sales Associate, Medical Receptionist |
| Skills | Appointment Scheduling, Insurance Verification, Insurance Billing, Blue Cross Blue Shield, Aetna, Humana, United Healthcare, Medicare, TRICARE, EyeMed, VSP, Spectera, Superior Vision, Equipment Sterilization, Medical Supply Inventory, Patient Communication, Multitasking, Prioritization, Outlook, Microsoft Word, PowerPoint, Excel, Google Workspace, Crystal, Medical Terminology, Time Management, Customer Service, Patient Information Verification, Medical History Documentation, Insurance Claims, Pre Assessment Workups, Point of Sale, American Sign Language, Spanish, Mandarin |

## What I'm looking for

```text
I'm looking for a role where I can use my optometry office, patient communication, scheduling, insurance verification, and administrative experience to support a busy team.
```

## About

```text
I've supported one of North Texas's busiest optometrist offices at Eye Exams Frisco, helping serve an average of 48 patients each day.

As a Front Desk Associate and Optician Technician, I verify patient information and insurance eligibility, record medical histories and test results, perform pre-assessment workups, and coordinate referrals.

My background also includes high-volume customer service at The Container Store and officiating intramural volleyball and soccer at the University of Denver.
```

## Experience

### Front Desk Associate/ Optician Technician

Eye Exams Frisco. Jan 2021 - Jan 2026

```text
Worked at one of the busiest optometrist offices in the North Texas metroplex, seeing on average 48 patients a day. Verified patient information, recorded medical history, and performed pre-assessment work ups for optometrist examinations.
```

Skills: Appointment-Scheduling, Insurance-Verification, Insurance-Billing, Patient-Communication, Medical-Terminology, Computer-Literacy, Multitasking, Prioritization

### Sales Associate

[The Container Store](https://himalayas.app/companies/the-container-store). Jan 2020 - Jan 2021

```text
Trained in the stock room, unloading merchandise, cutting custom closets, and operating the point of sale. Communicated with and provided assistance to customers in high pressure, fast paced situations.
```

Skills: Customer-Service, Point-of-Sale, Inventory-Management, Communication-Skills, Multitasking

### Intramural Athletics Referee

[University of Denver](https://himalayas.app/companies/university-of-denver). Jan 2019 - Jan 2020

```text
Displayed leadership skills by officiating volleyball and soccer. Prepared and set up the court or field for students and worked alongside other referees to clarify and enforce rules.
```

Skills: Leadership, Officiating, Teamwork, Communication-Skills

## Education

### University of Denver

Bachelor of Arts, Psychology. 2017 - 2020

Activities and societies: Optometry Club Treasurer (2018-2020)

```text
Bachelor of Arts in Psychology with a minor in English & Literary Arts. Served as Optometry Club Treasurer from 2018 to 2020.
```

### Allen High School

High School Diploma, General Studies. 2013 - 2017

Activities and societies: Captain of the Color Guard (2016-2017), Band Council (2016-2017), Color Guard Junior Officer (2015-2016)

```text
High school diploma with leadership roles in Color Guard and Band Council.
```

## Tech stack

- Crystal
- Google Workspace
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact Milia, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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