# Miguel Paz Miguel Paz is a remote worker on Himalayas, Chief Executive Officer / General Manager at Terramia Resort, based in Bolivia. Source: https://himalayas.app/@miguelpaz ```text Business Operations and General Management Executive with an MBA and 10+ years of experience leading operations, projects, process improvement, and cr ``` | Detail | Value | | --- | --- | | Availability | Looking for a job | | Location | Bolivia | | Authorized to work in | Bolivia | | Salary expectations | 42k+ USD | | Job categories | Business Operations Executive, Chief of Staff, Senior Project Manager, Program Manager, Executive Operations Partner, Operations Manager | | Skills | Business Operations, General Management, Executive Operations, Project Management, Program Management, Operational Strategy, Process Digitalization, SOP Development, Vendor Management, Contract Management, P&L management, Strategic Planning, Agile Workflows, Business Intelligence, SQL | | LinkedIn | https://https://www.linkedin.com/in/miguel-paz-9aa020401/ | ## About ```text I am a Business Operations and General Management executive with an MBA from INCAE Business School and a degree in Industrial and Systems Engineering. I have over 10 years of experience leading operations, commercial strategy, projects, process improvement, digital transformation, and cross-functional teams across hospitality, manufacturing, mining, and industrial businesses. I currently serve as CEO / General Manager of Terramia Resort, where I oversee business operations, commercial strategy, customer experience, financial performance, vendors, and multiple operational teams. During my tenure, I increased annual sales by 45% and occupancy by 56%. I have also led the implementation of Odoo ERP and Chatwoot to digitalize processes, improve operational visibility, and streamline customer support. Previously, as General Manager and COO at Minerex, I managed operations and an asset base of approximately $1.2M. I increased monthly production capacity by 66%, from 2,100 to 3,500 tons per month, through process optimization and a targeted $12,000 CAPEX investment. I also developed and launched a new Granulated Ulexite product that achieved a 54% premium market price. Earlier in my career, I worked in Business Intelligence, using SQL and BI dashboards to monitor operational performance and quality metrics. My core interests are Business Operations, Chief of Staff, Executive Operations, Project and Program Management, Operations Management, Process Improvement, Strategic Planning, and Business Intelligence. I particularly enjoy solving complex operational problems, building systems and SOPs, improving workflows, analyzing data, and turning strategy into measurable results. I am highly autonomous and comfortable working across functions, managing priorities, coordinating teams, and making decisions with limited supervision. I am especially interested in remote opportunities with international companies where I can contribute as an operations leader, project/program manager, or strategic execution partner. ``` ## Experience ### Chief Executive Officer / General Manager (current) Terramia Resort. Feb 2023 - Present ```text Direct commercial strategy, day-to-day resort operations, customer experience, and cross-functional departments. Increased annual sales by 45% and expanded occupancy rates by 56% through targeted commercial restructuring. ``` Skills: Odoo-ERP, Chatwoot, Digitalization, Cost-Control, Performance-Management, Commercial-Strategy, Operations-Management ### General Manager Cerabloks. Aug 2022 - Feb 2023 ```text Led market consolidation, production-line optimization, and administrative realignment during an operational stabilization period. Generated 12% sales growth within six months while increasing customer satisfaction metrics by 5%. ``` Skills: Market-Consolidation, Production-Optimization, Administrative-Management, Sales-Growth, Customer-Satisfaction ### General Manager Minerex. Jan 2021 - Aug 2022 ```text Managed complete business operations and executive strategy for an asset base of approximately $1.2M USD. Led commercial, operational, and investment decisions across production and business functions. ``` Skills: Business-Operations, Executive-and-Strategy, Asset-Management, Commercial-Decisions, Investment-Decisions ### Chief Operating Officer Minerex. Nov 2018 - Dec 2020 ```text Increased monthly production capacity by 66%, from 2,100 to 3,500 tons/month, through process optimization and a targeted $12,000 CAPEX investment. Developed and launched Granulated Ulexite, securing a 54% premium market price versus standard product lines. ``` Skills: Process-Optimization, Capital-Expenditure-Management, Product-Development, market-pricing, Production-Capacity ### Independent Advisory Independent. Jan 2016 - Dec 2017 ```text Provided market acceptance strategy and raw-material preparation system design. ``` Skills: Market-Strategy, System-Design ### Business Intelligence Consultant Gipro (Incerpaz Corporation HQ). Feb 2017 - Jul 2017 ```text Designed and deployed a Business Intelligence architecture using SQL and BI dashboards to track operational metrics and strengthen product quality controls. ``` Skills: SQL, Business-Intelligence, Dashboarding, Data-Analysis, Quality-Control ### Operations Manager Minerex. Nov 2015 - Jun 2016 ```text Improved production process efficiency from 74% to 92% through operational process improvements. ``` Skills: Process-Improvement, Efficiency-Optimization, Operations-Management ### Project & Production Engineer Incerpaz & T&D. Jan 2012 - Dec 2015 ```text Worked as a Project & Production Engineer across mining, brick manufacturing, and packaging industries. ``` Skills: Project-Engineering, Production-Engineering, Mining, Manufacturing ### International Engineering Intern J.C. Steele and Sons. Jan 2011 - Dec 2011 ```text Focused on production planning and schedule monitoring. ``` Skills: Production-Planning, Schedule-Monitoring ## Education ### INCAE Business School Master in Business Administration, Business Administration. 2017 - 2018 ```text Master in Business Administration (MBA) from INCAE Business School, completed between 2017 and 2018. ``` ### UPSA Post-Graduate Division Diploma, Project Management. 2013 - 2013 ```text Diploma in Project Management from UPSA Post-Graduate Division, completed in 2013. ``` ### Universidad Privada de Santa Cruz de la Sierra Bachelor of Science, Industrial and Systems Engineering. 2007 - 2013 ```text B.S. in Industrial and Systems Engineering from Universidad Privada de Santa Cruz de la Sierra, completed between 2007 and 2013. ``` ## Tech stack - Chatwoot - Google Workspace - SQL To contact Miguel, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire). ## People also viewed - [Luis Quevedo](https://himalayas.app/@luisquevedo1): Board Member, Bolivian Fintech Chamber - [Carlos Quevedo](https://himalayas.app/@carlosquevedo): Operations & Project Manager, Offshore Idea - [Gabriela Rodriguez](https://himalayas.app/@gabrielarodriguez1): Production Manager, Nestlé - [Lia Daniela Benitez Soruco](https://himalayas.app/@liadanielabenitezsor): Co Founder & General Director, Mango Restobar & Nightclub - [Adolfo Aramayo](https://himalayas.app/@adolfoaramayo): Statistical and Corporate Information Specialist, Yacimientos de Litio Bolivianos - [Johann Reichel](https://himalayas.app/@johannreichel): Head of Operations, Q&Q Medical LTDA - [Karina Aguilar Gareca](https://himalayas.app/@karinaaguilargareca): Planning Performance Manager, AB InBev Cervecería Boliviana Nacional S.A. 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