# Michael Lessing

Michael Lessing is a remote worker on Himalayas, Service Desk Specialist L2 at Bioreference Laboratories, based in United States.

Source: https://himalayas.app/@michaellessing

```text
IT security professional at BioreferenceLaboratories handling IAM, endpoint alerts, and incident triage.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 67k+ USD |
| Job categories | Service Desk Specialist, Security Analyst, IAM Analyst |
| Skills | Security Alert Triage, Incident Escalation, IAM, RBAC, Multi Factor Authentication (MFA), Lifecycle Management, Endpoint Security, Access Control, HIPAA Compliant Operations, Active Directory, Microsoft 365, Microsoft Entra ID, SentinelOne, ManageEngine, Windows 10 |

## About

```text
At BioreferenceLaboratories, I handle L2 administration and incident triage across a healthcare IT environment, supporting Windows endpoints, Active Directory, and Microsoft 365. I review and escalate suspicious account activity and endpoint security alerts using SentinelOne and ManageEngine.

I also administer identity lifecycle operations, including provisioning, MFA, and role-based access, and partnered with Cybersecurity and business stakeholders to develop standardized RBAC access templates and onboarding/offboarding procedures. In personal projects, I’ve developed PowerShell tools for Windows crash analysis and network discovery, and I’m developing a multiplayer pinball game in Unreal Engine 5.
```

## Experience

### Service Desk Specialist L2 (current)

Bioreference Laboratories. May 2022 - Present

```text
Performs L2 administration and incident triage across a large healthcare IT environment, supporting Windows endpoints, Active Directory, Microsoft 365, identity services, and endpoint security platforms. Reviews and escalates suspicious account activity and security alerts, and administers identity lifecycle operations.
```

Skills: Active-Directory, Microsoft-365, Microsoft-Entra-ID, SentinelOne, ManageEngine, Windows-10-11, Intune, PowerShell, Group-Policy, IAM, RBAC, MFA, Incident-Triage, Endpoint-Security, HIPAA

### Store Leader

GameStop Inc. Oct 2018 - Jun 2022

```text
Managed, trained, and developed employees while overseeing operational performance, inventory, scheduling, and customer escalations. Improved key store performance metrics by approximately 80% during tenure.
```

Skills: Team-Management, Training, Inventory-Management, Scheduling, Customer-Service, Operations-Management

## Education

### Susquehanna University

Coursework, Computer Science. 2015 - 2016

Activities and societies: Co-Founder of eSports Association

```text
Completed coursework in Computer Science. Co-founded the eSports Association.
```

## Tech stack

- JSON
- PowerShell
- Windows 10
- Microsoft Intune
- SentinelOne
- Microsoft Entra ID
- Microsoft 365

To contact Michael, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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