# Michael Harrison

Michael Harrison is a remote worker on Himalayas, Client Services Manager at Global Experience Specialists (GES), based in United States.

Source: https://himalayas.app/@michaelharrison2

```text
Client Services Manager at GES managing $2M+ in annual event budgets and improving event operations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 80k+ USD |
| Job categories | Event Operations Manager, Corporate Sales Manager, Event Team Supervisor |
| Skills | Event Operations Management, Event Technology, Salesforce, Strategic Planning, KPI Reporting, Data Analysis, Customer Relationship Management, Process Improvement, Vendor Management, Budget Management, Stakeholder Engagement, Cross functional Leadership, Team Leadership, Operational Support, Executive Presentation |
| LinkedIn | https://linkedin.com/in/michael-harrison-9b3418b9 |

## About

```text
At Global Experience Specialists (GES), I manage strategic operations and client engagement for conferences, exhibitions, and corporate events. I manage $2M+ in annual client budgets and use operational and financial data to identify efficiencies and improve service delivery.

At Le Méridien, I generated $3.6M+ in annual revenue while exceeding sales goals by 20–30%. Earlier, at The Westin Peachtree Plaza, I led event operations and managed a team of 12, improving client satisfaction scores by 50% through workflow and process improvements.
```

## Experience

### Client Services Manager (current)

[Global Experience Specialists (GES)](https://himalayas.app/companies/ges). Jan 2021 - Present

```text
Managed strategic event operations and client engagement for large-scale national conferences, exhibitions, and corporate events. Served as primary escalation point for clients, exhibitors, vendors, and internal stakeholders, and managed $2M+ in annual client budgets.
```

Skills: Event-Operations-Management, Customer-Relationship-Management, Salesforce, KPI-Reporting, Data-Analysis, Budget-Management, Cross-functional-Leadership, Vendor-Management, Process-Improvement, Executive-Presentation

### Corporate Sales Manager

Le Méridien. Jan 2019 - Dec 2020

```text
Generated $3.6M+ in annual revenue while exceeding sales goals by 20–30%. Developed strategic account plans and managed contract negotiations, pricing strategy, and client communications for meetings and events.
```

Skills: Sales, Strategic-Planning, Salesforce, Contract-Negotiation, Customer-Relationship-Management, Data-Analysis, Upselling, Pipeline-Management

### Event Services Supervisor

[The Westin Peachtree Plaza](https://himalayas.app/companies/marriott-international). Jan 2016 - Dec 2019

```text
Led operations and execution for high-volume meetings, conferences, and large-scale corporate events. Managed and developed a team of 12 employees and improved client satisfaction scores by 50% through workflow enhancements.
```

Skills: Event-Operations, Team-Leadership, Vendor-Management, Customer-Satisfaction, Process-Improvement, Project-Management, Scheduling, Coaching

## Tech stack

- Salesforce
- Microsoft Excel
- Microsoft PowerPoint

To contact Michael, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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