# michaela Villanueva

michaela Villanueva is a remote worker on Himalayas, IT Support Specialist at Tan Group of Companies, based in Philippines.

Source: https://himalayas.app/@michaelavillanueva

```text
IT Support Specialist at Tan Group of Companies supporting legacy POS systems, Hikvision CCTV, and Windows networks.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Philippines |
| Authorized to work in | Philippines |
| Salary expectations | 160k+ PHP |
| Job categories | IT Support Specialist, Field Engineer, ICT Officer |
| Skills | Remote Technical Support, Windows Troubleshooting, Windows 10 11, Windows Server, Group Policy, Network Configuration, LAN WAN, WiFi, Network Sharing, Hikvision, CCTV Installation, CCTV Configuration, CCTV Troubleshooting, POS systems, ZKTECO |

## About

```text
At Tan Group of Companies, I installed, configured, maintained, and troubleshot legacy POS systems, Hikvision CCTV/security camera systems, and ZKTeco biometric attendance systems. I also supported Honeywell barcode printers, office printers, Windows computers, and network equipment.

I provided remote and on-site technical troubleshooting and support at Tan Group of Companies. My work included Windows environments, network connectivity, and business IT systems.

Previously, I performed preventive maintenance on PCs, printers, and network equipment at Federal Enterprise Inc. At CITE, I supported RFID attendance systems for private schools, including RFID readers, kiosks, parent notifications, hardware maintenance, and system troubleshooting.
```

## Experience

### IT Support Specialist

Tan Group of Companies. Jan 2023 - Jan 2026

```text
Installed, configured, maintained, and troubleshot legacy POS systems, Hikvision CCTV/security camera systems, ZKTeco biometric attendance systems, Honeywell barcode printers, office printers, Windows computers, and network equipment. Provided remote and on-site technical troubleshooting and support.
```

Skills: POS-systems, Hikvision, ZKTECO, Honeywell-Barcode-Printers, Windows, Networking, Remote-Support, Troubleshooting

### IT Field Engineer

Federal Enterprise Inc.. Jan 2021 - Jan 2022

```text
Performed preventive maintenance on PCs, printers, and network equipment, including printer sharing, network connectivity, and hardware/software troubleshooting.
```

Skills: PC-Maintenance, Printer-Support, Network-Connectivity, hardware-troubleshooting, Software-Troubleshooting

### ICT Officer

CITE. Jan 2020 - Jan 2021

```text
Supported RFID attendance systems for private schools, including RFID readers, kiosks, parent notifications, hardware maintenance, and system troubleshooting.
```

Skills: RFID-Systems, Hardware-Maintenance, System-Troubleshooting, Technical-Support

## Education

### Eastern Visayas State University

Bachelor of Science, Information Technology

```text
Pursued a Bachelor of Science in Information Technology, focusing on IT fundamentals and technical skills.
```

## Tech stack

- Windows Server
- Google Workspace
- RustDesk
- Microsoft 365

To contact michaela, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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