# Merveille Malambu

Merveille Malambu is a remote worker on Himalayas, Back Office Administrator at Natixis, based in France.

Source: https://himalayas.app/@merveillemalambu

```text
Back Office Administrator at Natixis, handling guarantee contracts, commissions, and client banking operations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | France |
| Authorized to work in | France |
| Salary expectations | 40k+ EUR |
| Job categories | Back Office Administrator, Administrative Assistant |
| Skills | Back Office Administration, Banking Operations, Risk Participation, Accounting, Commission and Fee Claims, NOSTRO Accounts, SEPA Direct Debit, User Account Administration, Access Administration, Technical Support, Incident Management, Application Updates, Excel, PowerPoint, Microsoft Word |

## About

```text
At Natixis, I handled client enquiries and messages, routed emails to guarantee teams, and registered risk participation guarantee contracts.

I also dealt with accounting for those contracts, claimed commissions and fees, and handled debits and credits on Nostri accounts.

Previously, I supported banking operations and trader applications at Banque de France, and provided user account, access, and technical support at Société Générale.
```

## Experience

### Back Office Administrator

Natixis. Aug 2017 - Mar 2025

```text
Answered incoming emails, calls, and Swift messages from clients, provided knowledgeable responses to information requests, and re-routed emails to relevant guarantee teams. Managed mail distribution, registered risk participation guarantee contracts, claimed commissions and fees, and handled debits and credits on Nostri accounts.
```

Skills: Microsoft-Office, Excel, PowerPoint, Word, Outlook, Access, Swift, Accounting, Client-Communication

### Back Office Administrator

[Société Générale](https://himalayas.app/companies/sg-americas-operational-services-llc). Jul 2014 - Sep 2016

```text
Gave access rights to internal tools to bank users, created user accounts, provided technical support with IT team's help, and handled after-sales service by sending documents such as invoices, intraday and forecast sheets, and copies of Swift messages.
```

Skills: Technical-Support, User-Account-Management, IT, Swift, Documentation

### Administrative Assistant

[Société Générale](https://himalayas.app/companies/sg-americas-operational-services-llc). Nov 2013 - Apr 2014

```text
Created SEPA direct debit accounts for clients and external clients, and registered new SEPA contra entries.
```

Skills: SEPA, Direct-Debit, Administrative-Support

### Back Office Administrator

Banque de France. Sep 2011 - Feb 2013

```text
Followed up banking operations made by traders, managed and monitored applications used by traders, handled IT incidents and application updates, provided technical support, and managed quarter-end and year-end entries.
```

Skills: Banking-Operations, Incident-Management, Application-Monitoring, Technical-Support, Accounting

## Education

### CNED Distance Learning

Diploma, French as a Foreign Language. 2025 - Present

```text
Pursuing a Diploma in French as a Foreign Language, ongoing since March 2025.
```

### CNED Distance Learning

Bachelor Degree, International Trade. 2012 - 2014

```text
Completed a Bachelor Degree in International Trade from 2012 to 2014.
```

### South Thames College

BTEC, Business. 2009 - 2009

```text
Completed a BTEC in Business in 2009.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact Merveille, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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