# Melissa Lockwood

Melissa Lockwood is a remote worker on Himalayas, Operations Director, Logistics & Fulfillment at Revival Rugs, Inc., based in United States.

Source: https://himalayas.app/@melissalockwood

```text
Operations Director, Logistics & Fulfillment at Revival Rugs, Inc., who cut shipping costs per order by over 50%.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 170k+ USD |
| Job categories | Supply Chain Operations Manager, Supply Chain Manager, Fulfillment Manager, Logistics Manager, Distribution Manager |
| Skills | Supply Chain Management, Fulfillment Operations, 3PL Management, Distribution Strategy, Inventory Optimization, Order Management, S&OP, WMS Implementation, KPI development, SOP Development, Process Automation, Transportation Strategy, Continuous Improvement, Cross functional Leadership, International Logistics |
| LinkedIn | https://linkedin.com/in/melissa-lockwood17 |

## About

```text
At Revival Rugs, Inc., I direct fulfillment across a multi-node distribution network supporting DTC, wholesale, and international channels. I manage 3PL performance, inventory flow, and order execution as the business scales.

I led a multi-phase ERP/WMS implementation and warehouse network redesign, and developed executive scorecards tracking fulfillment and inventory KPIs. I also reduced average shipping cost per order by over 50% through packaging optimization.

Previously at New Era Cap, LLC, I led distribution planning and 3PL partnerships across North American wholesale and e-commerce channels. My work included a DC relocation, SAP WMS integration, and a carrier conversion program; at Revival Rugs, Inc., I also consolidated international logistics providers to deliver $300K+ in annualized savings.
```

## Experience

### Operations Director, Logistics & Fulfillment (current)

Revival Rugs, Inc.. Jan 2023 - Present

```text
Directed fulfillment operations across a multi-node distribution network supporting DTC, wholesale, and international channels. Managed 3PL partnerships, inventory flow, order execution, and operational scalability, and led ERP/WMS implementation and network redesign.
```

Skills: Fulfillment-Operations, 3PL-Management, Distribution-Strategy, Order-Management, Inventory-Optimization, S&OP, WMS-Implementation, KPI-development, SOP-Development, Process-Automation, Transportation-Strategy, Continuous-Improvement, Cross-functional-Leadership

### Sr. Manager, Distribution

New Era Cap, LLC. Jan 2022 - Dec 2023

```text
Led strategic supply chain and distribution planning across North American wholesale and e-commerce channels. Managed a $25M+ annual distribution budget and directed SAP WMS integration and facility design.
```

Skills: Supply-Chain-Planning, Distribution-Strategy, Budget-Management, SAP-WMS, Project-Management, KPI-development, 3PL-Management, Carrier-Conversion, Stakeholder-Communication

### Manager, Distribution

New Era Cap, LLC. Jan 2020 - Dec 2022

```text
Managed all 3PL wholesale and e-commerce distribution operations, coordinating inbound/outbound workflow priorities. Developed distribution scorecards and drove corrective actions with 3PL partners.
```

Skills: 3PL-Management, Distribution-Operations, KPI-development, OTIF, Order-Cycle-Time, SLA-and-OLA-Performance, Productivity, Inventory-Accuracy, Foreign-Trade-Zone-Operations, Advanced-Shipping-Notices-(ASN), Project-Management

### Sr. Distribution Coordinator

New Era Cap, LLC. Jan 2017 - Dec 2020

```text
Managed 3PL e-commerce distribution facility operations and oversaw wholesale Canadian cross-dock and US outbound operations. Led vendor compliance reviews and chargeback resolution.
```

Skills: 3PL-Management, E-commerce-Distribution, Cross-Dock-Operations, Vendor-Compliance, Chargeback-Resolution

## Education

### University at Buffalo

MS, Industrial Engineering

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Pursuing a Master of Science in Industrial Engineering with an expected graduation in 2026.
```

### New Era Cap, LLC

Management Development Program, Management

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Completed a Management Development Program.
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### United Way of Buffalo & Erie County

Board Leadership Program, Board Leadership

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Completed a Board Leadership Program.
```

### University at Buffalo

MBA, Business Administration

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Earned a Master of Business Administration.
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### University at Buffalo

BA, Anthropology, French Language & Literature

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Earned a Bachelor of Arts in Anthropology and French Language & Literature.
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### University at Buffalo

Project Management Certificate, Project Management

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Earned a Project Management Certificate.
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### University at Buffalo

Leadership Accelerator Program, Leadership

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Completed a Leadership Accelerator Program.
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## Tech stack

- Tableau
- Shopify
- Zendesk
- Asana
- Wrike
- Loop
- SAP
- Airtable
- Gladly
- Minitab

To contact Melissa, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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