# Melinda Bwaina

Melinda Bwaina is a remote worker on Himalayas, Network Operations Centre Engineer at Digicel PNG Limited, based in Papua New Guinea.

Source: https://himalayas.app/@melindabwaina

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IT professional dedicated to enhancing telecommunications network performance.
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| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Papua New Guinea |
| Authorized to work in | Papua New Guinea |
| Job categories | Network Operations Center Engineer, IT Support Specialist, Network Engineer |
| Skills | Microsoft Office, Network Management, Telecommunications, Database Management, Troubleshooting, Customer Service, Office Management, Programming, Web Design, CompTIA, Jackson, Gordon |

## What I'm looking for

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I seek a role that allows me to leverage my IT skills while fostering professional growth in a collaborative environment.
```

## About

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I am an IT professional with a strong focus on telecommunications network management and infrastructure monitoring. Currently, I work as a Network Operations Centre Engineer at Digicel PNG Limited, where I monitor the availability and performance of telecommunications networks, ensuring that any anomalies are reported and resolved promptly. My role involves analyzing servers, applications, and databases, and I am committed to minimizing downtime through effective communication with site technicians and third-party support.

In addition to my technical expertise, I have experience in educational environments, having served as a Training Coordinator and Database Management Trainee Course Coordinator at Datec Learning Centres. Here, I assisted students with both theoretical and practical academic tasks, demonstrating my ability to communicate complex information effectively. My diverse skill set includes database management, programming, and customer service, all of which contribute to my goal of adding value to any organization I am part of.
```

## Experience

### Network Operations Centre Engineer (current)

Digicel PNG Limited. May 2022 - Present

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Responsible for monitoring telecommunications network and infrastructure for availability and performance. Analyze and troubleshoot issues, communicate with technicians, and report incidents to ensure minimal downtime.
```

Skills: Monitoring, Troubleshooting, Reporting, Telecommunications, Database-Management, Performance-Analysis, Problem-Solving, Communication-Skills

### Training Coordinator

Datec Learning Centres. Jan 2018 - May 2022

```text
Performed administrative tasks including data entry, payment processing, and student enrollment. Assisted students with academic tasks and provided support during lectures.
```

Skills: Microsoft-Office, Administrative-Support, Data-Entry, Customer-Service, Time-Management, Problem-Solving, Communication-Skills

### Database Management Trainee Course Coordinator

Datec Learning Centres. Mar 2021 - Jan 2022

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Assisted students with both theoretical and practical academic tasks in database management. Provided administrative support and invigilated examinations.
```

Skills: Microsoft-Office, Communication-Skills, Database-Management, Administrative-Support, Problem-Solving

## Education

### Gordon Secondary School

School Certificate, General Education. 2018 - 2022

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Achieved a Grade 12 Upper Secondary School Certificate, demonstrating proficiency in various academic subjects.
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### Datec Learning Centres

Advanced Diploma, Information Technology. 2019 - 2020

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Completed an Advanced Diploma in Information Technology, focusing on various aspects of IT including network management and troubleshooting.
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## Tech stack

- Jackson
- Gordon

To contact Melinda, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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