# Melany Mata taveras

Melany Mata taveras is a remote worker on Himalayas, Care Coordinator at Everyday Home Care & Home Health, based in United States.

Source: https://himalayas.app/@melanymatataveras

```text
Care Coordinator at Everyday Home Care & Home Health coordinating 75+ caregivers and supporting 80+ active clients.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 41k+ USD |
| Job categories | Care Coordinator, Customer Service, Appointment Scheduler, Patient Services Representative |
| Skills | Care Coordination, Appointment Scheduling, Customer Service, Patient Support, Caregiver Scheduling, Patient Intake, Insurance Verification, HIPAA compliance, Client Records Management, EMR EHR Systems, Scheduling Software, Microsoft Office, Excel, Microsoft Word, Outlook |
| LinkedIn | https://linkedin.com/in/melany-mata-taveras-5 |

## What I'm looking for

```text
I’m seeking remote opportunities as a Customer Service Representative, Appointment Scheduler, Patient Service Representative, or Care Coordinator, where I can provide reliable bilingual English/Spanish support.
```

## About

```text
At Everyday Home Care & Home Health, I coordinate schedules for 75+ caregivers while supporting 80+ active clients and ensuring complete shift coverage. I manage high-volume calls, emails, and scheduling requests while maintaining client records and HIPAA-compliant documentation.

I work with clients, caregivers, and clinical staff to resolve scheduling conflicts and service concerns. I also adjust daily schedules and staffing needs to support timely service delivery.

At Berks Community Health Center, I scheduled patient appointments, managed provider calendars, and supported patient intake. I verified insurance information, updated records, and coordinated communication among patients, providers, and insurance companies.

Earlier, at Bravo Supermarket, I assisted customers with purchases, returns, and service inquiries while processing transactions and supporting front-end operations. I’m seeking remote opportunities where I can provide reliable bilingual English/Spanish support.
```

## Experience

### Care Coordinator (current)

Everyday Home Care & Home Health. Sep 2023 - Present

```text
Coordinated schedules for 75+ caregivers while supporting 80+ active clients and ensuring complete shift coverage. Managed high-volume inbound calls, emails, and scheduling requests while maintaining excellent customer service.
```

Skills: Scheduling, Customer-Service, HIPAA, Care-Coordination, Communication-Skills, Microsoft-Office, Google-Workspace

### Patient Service Representative

Berks Community Health Center. Oct 2020 - Jun 2023

```text
Scheduled patient appointments while managing provider calendars and optimizing daily schedules. Verified insurance information, updated patient records, and maintained accurate documentation.
```

Skills: Appointment-Scheduling, Insurance-Verification, patient-records, HIPAA, Customer-Service, Electronic-Health-Records-(EHR), Epic, eClinicalWorks, AthenaHealth, NextGen-Healthcare, Kareo

### Customer Service Associate

Bravo Supermarket. Mar 2017 - Aug 2020

```text
Assisted customers with purchases, product questions, returns, and general service inquiries. Processed cash, credit, and debit transactions accurately using point-of-sale systems.
```

Skills: Customer-Service, Point-of-Sale, Cash-Handling, Communication-Skills, Problem-Solving

## Education

### Harcum College

Associate of Science, Business Management

```text
Pursuing an Associate of Science in Business Management, expected to complete in May 2026.
```

### Reading Area Community College

Dental Assistant Certification, Dental Assisting

```text
Completed a Dental Assistant Certification in 2020.
```

## Tech stack

- Google Docs
- DocuSign
- Gmail
- Intercom
- Google Drive
- Dropbox
- Slack
- Microsoft Teams
- Zendesk
- RingCentral
- Google Workspace
- Google Sheets
- Microsoft Excel
- Zoom
- FreshDesk
- Calendly
- Microsoft Dynamics 365
- Microsoft Word
- Microsoft Outlook
- Epic
- athenahealth
- Microsoft Office

To contact Melany, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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