# Md Maruful Alam

Md Maruful Alam is a remote worker on Himalayas, Growth and Automation Consultant at Mawazin Ltd, based in Sweden.

Source: https://himalayas.app/@mdmarufulalam

```text
Sales operations and product professional at Mawazin Ltd, automating WhatsApp orders and orchestrating AI across the business.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Sweden |
| Authorized to work in | Sweden |
| Salary expectations | 40k+ EUR |
| Job categories | Sales Operations, Product Manager, Business Intelligence Analyst, Management Consultant |
| Skills | Sales Operations, Salesforce Automation, Distribution Management Systems, Route To Market, Product Management, Product Requirements, Functional Specifications, Go To Market Strategy, Business Intelligence, management information system, Dashboard Development, Process Automation, AI Orchestration, Agent Workflow Design, AI Governance |
| LinkedIn | https://linkedin.com/in/marufjony |
| GitHub | https://github.com/marufjony |

## About

```text
At Mawazin Ltd, I designed a multi-agent AI architecture with ten department agents and a CEO analytics agent that sends weekly briefings on Telegram. I also built an order automation process from WhatsApp orders through fulfilment to delivery, with AI governance and human review.

In 2025, I designed a POS-to-VAT fintech product for the National Board of Revenue at Relief Validation Limited, managing its development and payment integrations. I planned and executed the go-to-market single-handedly, onboarding 83,000 retailers in two months.

Earlier, I rolled out sales automation and reporting across FMCG, retail and fintech. At SSLCOMMERZ, I was Senior Manager, MIS; at Abdul Monem Limited, I launched and managed four mobile apps. I'm studying for an MSc in Service Management (Retail and Consumption) at Lund University.
```

## Experience

### Growth and Automation Consultant (current)

Mawazin Ltd. Feb 2026 - Present

```text
Designed a multi-agent AI architecture with ten department agents and a CEO analytics agent, and built order automation from WhatsApp to delivery. Accelerated revenue growth by 22% through automated incentive scheme design and dashboard implementation.
```

Skills: AI-Orchestration, Multi-Agent-Systems, Claude-APIs, Google-Sheets, Process-Automation, AI-Governance, Dashboard-Development, Incentive-Design

### Project Manager

Relief Validation Limited. Apr 2025 - Aug 2025

```text
Designed a POS-to-VAT fintech product and managed developers through end-to-end development. Led fintech and payment integration with the central bank and onboarded 83,000 retailers in two months.
```

Skills: Product-Management, Fintech, Payment-Integration, API-Integration, Go-To-Market-Strategy, Operations-Management

### Senior Manager, MIS

SSLCOMMERZ. Aug 2023 - Mar 2025

```text
Rolled out tertiary sales automation nationwide for FMCG companies with payment optimization, covering about USD 488 million of sales per month. Converted business requirements into technical specifications for BI reporting and wrote PRDs with engineering and UX.
```

Skills: MIS, Business-Intelligence, Sales-Automation, Fintech, PRD文档撰写, Scrum, Technical-Specifications, Reporting

### Manager, MIS and SFA

Abdul Monem Limited. Nov 2021 - Aug 2023

```text
Launched and managed four mobile apps including a large-retailer ordering app and a sales force automation app. Set up the incentive scheme for nationwide direct retailer automation, resulting in 12% revenue growth.
```

Skills: MIS, Salesforce-Automation, Mobile-App-Management, Incentive-Design, Retail-Automation

### Business Development Manager

Orleans Holdings Limited. Nov 2019 - Oct 2021

```text
Led development of an e-commerce retail app for consumers and franchisees, combining online ordering with the existing physical superstore. Raised profit by 40% through cost optimization and pricing, alongside 28% revenue growth.
```

Skills: Business-Development, Ecommerce, Product-Development, Cost-Optimization, Pricing-Strategy

### Project Manager, Sales Operations

Hemas Consumer Brands (Pvt.) Ltd. Nov 2017 - Sep 2018

```text
Built the yearly revenue plan with sales leadership, resulting in 33% revenue growth.
```

Skills: Sales-Operations, Revenue-Planning, Sales-Strategy

### Executive, Sales Administration

Hemas Consumer Brands (Pvt.) Ltd. Sep 2015 - Oct 2017

```text
Produced daily sales reports, a monthly sales MIS dashboard, and ad hoc reports for the national sales manager and senior management.
```

Skills: Sales-Administration, MIS, Reporting, Dashboarding

### Executive, Sales Administration

Perfetti Van Melle Bangladesh Ltd. Dec 2014 - Aug 2015

```text
Tracked sales KPIs (strike rate, lines per call, bills per call, coverage, brand distribution) and ran gap analysis.
```

Skills: Sales-Administration, KPI-Tracking, Gap-Analysis

### Officer, MIS

Mutual Food Products Ltd. Sep 2011 - Nov 2014

```text
Set up the nationwide primary and secondary sales and distribution reporting structure. Rolled out the 4S sales and information system to 100 distributors.
```

Skills: MIS, Sales-Reporting, distribution-management, 4S-System

## Education

### Lund University

Master of Science, Service Management (Retail and Consumption). 2025 - Present

```text
Pursuing a Master of Science in Service Management with a focus on Retail and Consumption, expected to complete in 2027.
```

### Jagannath University

Bachelor of Social Science (Honours), Economics. 2004 - 2008

```text
Completed a Bachelor of Social Science (Honours) in Economics from Jagannath University.
```

### Google

Google Data Analytics Certificate, Data Analytics

```text
Earned the Google Data Analytics Certificate.
```

## Tech stack

- Telegram
- Python
- WhatsApp
- Google Sheets
- SQL
- Power BI

To contact Md Maruful, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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