# Maxine Mwando

Maxine Mwando is a remote worker on Himalayas, Personal Assistant at Ndung'u Chege & Associates Advocates, based in Kenya.

Source: https://himalayas.app/@maxinemwando1

```text
Executive Assistant at Ndung'u Chege & Associates Advocates who rolled out ClickUp to track 50+ corporate accounts and contracts.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Kenya |
| Authorized to work in | Kenya |
| Salary expectations | 60k+ USD |
| Job categories | Executive Assistant, Operations Assistant |
| Skills | Executive Calendar Management, Email Triage, ClickUp, Client inquiry management, Process documentation, Candidate Screening, Behavioral Interviewing, Employee onboarding logistics, Confidential Records Management, Customer Support, Billing Resolution, Returns Processing, CRM Management, Project Management, Google Workspace |
| LinkedIn | https://linkedin.com/in/maxinemwando |

## About

```text
At Ndung'u Chege & Associates Advocates, I independently researched, configured, and rolled out a ClickUp infrastructure within two weeks to manage 50+ corporate accounts and active contracts. I also triage more than 200 executive emails and 20+ client inquiries weekly while protecting confidential records.

Previously, I supported customers at Planett Shoes across its website, WhatsApp, Facebook, and Instagram, handling billing questions, payment discrepancies, and returns. At Cherd Africa, I managed client onboarding documentation, updated CRM tracking platforms, and compiled weekly research updates.
```

## Experience

### Personal Assistant (current)

Ndung'u Chege & Associates Advocates. Mar 2024 - Present

```text
Promoted from Front Desk Administrator to Personal Assistant, managing executive communications and complex calendars. Implemented ClickUp infrastructure to manage corporate accounts and contracts.
```

Skills: Email-Triage, Calendar-Management, ClickUp, Process-documentation, Client-Confidentiality, Candidate-Screening

### Sales Representative / Customer Support Specialist

Planett Shoes. Nov 2022 - Feb 2023

```text
Handled live client care across multiple channels, resolving billing inquiries and returns while maintaining transaction privacy.
```

Skills: Customer-Support, Billing-Resolution, Omnichannel-Communication, Privacy-Compliance

### Marketing & Administrative Support

Cherd Africa. Sep 2022 - Dec 2022

```text
Managed client onboarding documentation and updated CRM tracking platforms for a distributed property team.
```

Skills: CRM-Management, Client-Onboarding, Documentation, Research

### Executive Partner Trainee

Athena Executive Academy. Jan 2026 - Present

```text
Completed intensive remote operational training using a structured framework to master troubleshooting and process improvements.
```

Skills: Operational-Training, Troubleshooting, Process-Improvement

## Education

### University of Nairobi

Bachelor's Degree, Business Administration

```text
Graduated with a Bachelor's degree in Business Administration in November 2025.
```

### ALX Africa

Virtual Assistant Certificate, Virtual Assistant. 2025 - 2025

```text
Completed a Virtual Assistant Certificate from September to November 2025.
```

## Tech stack

- Google Docs
- Shopify
- Gmail
- Google Drive
- Microsoft Teams
- WhatsApp
- Google Workspace
- Trello
- Asana
- Notion
- ClickUp
- Google Sheets
- monday.com
- Gorgias
- Google Apps Script
- Instagram
- Facebook
- Microsoft Office

To contact Maxine, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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