# Mavis Igwe

Mavis Igwe is a remote worker on Himalayas, Freelance Virtual Assistant at Self Employed, based in Nigeria.

Source: https://himalayas.app/@mavisigwe

```text
Curious digital professional specializing in Customer Service, Virtual assistance, content, and QA support.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 6k-1000k USD |
| Job categories | Content Writer, Content Editor, Administrative Assistant, IT Support Specialist, Customer Service, Virtual Assistant, Data Entry Specialist, Home Health Aide |
| Skills | Virtual Assistant, ghostwriting, Editing, Proofreading, Customer Service, Calendar Management, Microsoft Office, Google Workspace, Notion, Zoom, Microsoft Teams, Google Meet, Canva, Software Testing, CRM Tools, Gemini, Data Entry, Document Formatting, Records Management, Transcription, Jasper, WhatsApp, Zendesk, AI Tools |
| Website | https://maevidesigns.my.canva.site/mavisportfolio |
| Portfolio | https://maevidesigns.my.canva.site/mavisportfolio |
| LinkedIn | https://linkedin.com/in/mavis-c-igwe-b1269a25a |

## What I'm looking for

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I seek remote roles offering administrative, customer service and content responsibilities, supportive teams, growth in QA/content work, and flexible hours where I can apply strong communication and technical skills.
```

## About

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I am a detail-oriented digital professional with experience providing virtual assistance, content creation, editing, and customer support across remote and hybrid roles. I combine strong written communication, research, and proofreading skills with practical technical proficiency to deliver accurate, timely work.

My background includes freelance ghostwriting and editing, customer care and email management, basic IT support, and administrative assistance in legal and service environments. I have completed training in manual software testing, QA techniques, CNA certification, and multiple online courses in professional writing and customer service.

I work reliably under pressure, prioritize client confidentiality, and adapt quickly to new tools and workflows. I seek roles where I can contribute organized administrative support, content quality assurance, and dependable remote operations expertise.
```

## Experience

### Freelance Virtual Assistant (current)

Self Employed. Jul 2021 - Present

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Provided virtual assistant, ghostwriting, and editing services, delivering confidential written content and research support while managing scheduling and admin tasks for multiple clients.
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Skills: ghostwriting, Editing, Research, Scheduling, Google-Workspace, Notion, Confidentiality, Virtual-Assistant

### Customer Care Representative

Chicky’s Services. Aug 2022 - Mar 2025

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Managed customer service and email communications in a hybrid/remote role, provided basic IT support, and maintained digital records to improve online customer engagement.
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Skills: Customer-Service, IT-Support, Digital-Records, Zendesk, CRM

### Secretary and Personal Assistant

C.E. Christopher & Co.. Mar 2020 - Jun 2021

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Provided clerical support in a legal office, managing scheduling, call handling, filing, and document preparation to streamline administrative workflows.
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Skills: Office-Administration, Scheduling, Records-Management, Microsoft-Word, Professional-Writing, Documentation-Preparation

### Food Server & Sales Representative

Shammah Fries Catering Services. Mar 2018 - Apr 2020

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Delivered front-line customer service, handled order processing and sales, and supported kitchen operations to maintain cleanliness and service efficiency.
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Skills: Customer-Service, Sales, Order-Processing, Food-Service, Kitchen-Support, POS, Time-Management, Teamwork

## Education

### University of the People

Bachelor of Science, Health Science. 2024 - Present. Grade: 3.3

Activities and societies: School Ambassador

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Enrolled in an online Bachelor of Science in Health Science program and pursuing degree coursework while working.
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### Monarch Business School Switzerland

Bachelor of Business Administration, Business Management. 2025 - 2028. Grade: 3.8

Activities and societies: Nil

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Planned enrollment in a Bachelor of Business Administration (BBA) in Business Management delivered online.
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### Saylor Academy

Certificate (multiple courses), Software Testing / IT. 2023 - 2025

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Enrolled in online software testing (manual) and related IT and professional courses across multiple platforms (in progress).
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### Liberty Health Training Institute and Skills Acquisition

Certified Nursing Assistant (C.N.A.), Nursing / Caregiving. 2022 - 2022

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Completed a certified nursing assistant (C.N.A.) vocational training program focused on caregiving skills.
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### Federal Government Girls College

High School Diploma, General Secondary Education. 2013 - 2018

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Completed secondary education and obtained WASSCE (High School Diploma) with studies focused across middle and high school at this institution.
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### Coding Temple / Sebron

Certificate (bootcamp), Quality Assurance / Software Testing

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Completed quality assurance and QA bootcamp training and relevant courses in testing and methodologies (multiple short courses).
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## Tech stack

- Gmail
- Zendesk
- WhatsApp
- Gemini
- Google Meet
- Canva
- Jasper

To contact Mavis, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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