# Matthew Orieme

Matthew Orieme is a remote worker on Himalayas, Customer Support Specialist at Christ the King Church of God, based in Nigeria.

Source: https://himalayas.app/@mattheworieme

```text
I resolve customer issues across digital channels with clear, structured follow-up.
```

| Detail | Value |
| --- | --- |
| Availability | Open to opportunities |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Job categories | Customer Support Specialist, Customer Service, Technical Support Specialist, Customer Success Specialist, Administrative Assistant, Data Entry Specialist, Email Marketing Specialist, QA Specialist, Customer Specialist, Customer Support Representative, User Support Specialist, Support Specialist, Consumer Support Specialist, Customer Support |
| Skills | Customer Support Operations, Issue Resolution, Email Support, Chat, Customer Communication Management, Quality Control, Follow up, Email Marketing, Content Support, Remote Collaboration, Problem Solving, Active Listening, Written Communication, Medical Records Management, Data Entry, Compliance, Factory |

## What I'm looking for

```text
I'm looking for a customer support role where I can resolve customer issues across digital channels, maintain accurate records, contribute to retention through follow-up, and grow within a collaborative remote team.
```

## About

```text
I've supported Christ the King Church of God remotely, resolving 25–40 customer enquiries daily across email and online platforms. I documented recurring issues, escalated patterns, supported email campaigns, and followed up to help retain customers.

My experience in hospital records, patient support, and production operations has strengthened my attention to detail, documentation discipline, quality control, and ability to work effectively under pressure. I bring a Medical Biochemistry background and a practical focus on clear communication and reliable service.
```

## Experience

### Customer Support Specialist

Christ the King Church of God. Nov 2025 - Dec 2025

```text
Resolved 25-40 customer enquiries daily across email and online platforms, reducing repeat complaints and supporting email marketing campaigns. Maintained accurate interaction records and contributed to customer retention through timely follow-ups.
```

Skills: Customer-Support, Issue-Resolution, Email-Support, CRM, Quality-Control, Follow-up, Email-Marketing, Remote-Collaboration

## Education

### Delta State University, Abraka

Bachelor of Science, Medical Biochemistry

```text
Bachelor of Science in Medical Biochemistry from Delta State University, Abraka.
```

## Tech stack

- Factory

To contact Matthew, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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