# Matthew Mangroo

Matthew Mangroo is a remote worker on Himalayas, Program Coordinator HEOAssistant at John Jay College of Criminal Justice, based in United States.

Source: https://himalayas.app/@matthewmangroo

```text
I build high-volume recruiting pipelines and improve candidate engagement through data-driven outreach.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 90k+ USD |
| Job categories | Recruiter, Admissions Counselor, Program Coordinator |
| Skills | Full Cycle Recruiting, Candidate Sourcing, Pipeline Management, Interviewing, Talent Engagement, ATS, CRM, Slate, Banner, Data Analysis, Collaboration, Excel, Microsoft Office, Google Workspace, Candidate Engagement, Recruitment Strategy, Onboarding, Recruitment Events, Presentation Skills, Diversity Recruiting |

## What I'm looking for

```text
I'm looking to continue building high-volume recruitment pipelines, strengthening candidate engagement, and using data to improve outreach, conversion, and retention.
```

## About

```text
I've managed high-volume candidate pipelines at John Jay College of Criminal Justice and Farmingdale State College, guiding prospective students from outreach and onboarding through conversion and program completion.

At Farmingdale, I managed full-cycle recruitment for 3,000+ candidates annually, conducted 50+ monthly consultations, and used Slate and Banner to track engagement, pipeline activity, and conversion metrics. I also led outreach and diversity recruitment initiatives across New York State and beyond.

At John Jay, I manage a 300+ candidate pipeline, analyze recruitment and retention trends, and coordinate 10+ recruitment events and information sessions each semester. My earlier student-support and customer-relations work strengthened my ability to communicate, organize programs, train teams, and create welcoming experiences.
```

## Experience

### Program Coordinator HEOAssistant (current)

John Jay College of Criminal Justice. Mar 2025 - Present

```text
Serve as the primary point of contact, ensuring strong candidate engagement and retention. Manage and track a pipeline of 300+ candidates annually, guiding them through onboarding and program completion.
```

Skills: Candidate-Engagement, Pipeline-Management, Data-Analysis, Recruitment, Event-Coordination

### Admissions Counselor & Territory Recruiter

Farmingdale State College. Dec 2023 - Feb 2025

```text
Represented SUNY Farmingdale in recruitment and outreach efforts to prospective students, families, and community partners across New York State and beyond. Managed full-cycle recruitment process for a pipeline of 3000+ candidates annually from sourcing to conversion.
```

Skills: Full-Cycle-Recruiting, Candidate-Sourcing, Pipeline-Management, CRM, Slate, Banner, Data-Analysis, Presentation-Skills, Diversity-Recruitment

### Graduate Assistant

Borough of Manhattan Community College. Jul 2023 - Jan 2024

```text
Assisted in ensuring students are on track and use the appropriate resources to help them advance academically. Prepared presentations, co-hosted events, and planned workshops to help students further their academics.
```

Skills: Student-Support, Event-Planning, Workshop-Facilitation, Presentation-Skills, Collaboration

### Customer Relations Assistant Supervisor

Yankee Stadium. Mar 2019 - Dec 2023

```text
Supervised and trained teams of 10–20 employees in a high-volume environment. Assisted 500+ customers daily, strengthening communication and client engagement skills.
```

Skills: Team-Leadership, Training, Customer-Service, Communication-Skills, Performance-Monitoring

### Counseling Center Receptionist

Borough of Manhattan Community College. Dec 2021 - Mar 2023

```text
Answered and screened calls, scheduled appointments, and created a welcoming environment. Prepared letters, invoices, and contract language, and maintained confidentiality with sensitive material.
```

Skills: Microsoft-Word, Excel, Outlook-Express, Customer-Service, Confidentiality, Scheduling

## Education

### Baruch College

Bachelor of Arts, Business Communications

```text
Earned a Bachelor of Arts in Business Communications from Baruch College in 2023.
```

## Tech stack

- Slate
- Google Workspace
- Microsoft Excel

To contact Matthew, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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