# Massiel Diaz

Massiel Diaz is a remote worker on Himalayas, General Merchandise Expert at Target, based in United States.

Source: https://himalayas.app/@massieldiaz

```text
I deliver organized, bilingual customer service across retail and office environments.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United States |
| Authorized to work in | United States |
| Salary expectations | 40k+ USD |
| Job categories | Customer Service, Receptionist, Retail Associate, Office Assistant, Camp Supervision |
| Skills | Customer Service, English, Spanish, Microsoft Office, Microsoft Word, Excel, PowerPoint, Organization, Multitasking, Problem Solving, Communication Skills, Team Building, Teamwork, Time Management, Inventory Zoning, Order Processing, Retail Systems, Appointment Scheduling, Data Entry, Administrative Support, Community Service |

## What I'm looking for

```text
I'm looking for a fast-paced, team-oriented role where I can provide strong customer service, stay organized across multiple priorities, learn new systems, and continue building my office, retail, and communication experience.
```

## About

```text
I'm currently supporting guests and maintaining an organized sales floor as a General Merchandise Expert at Target, while meeting daily priorities in a fast-paced retail environment.

Previously at CareMax, I greeted and assisted more than 50 visitors daily, managed multi-line phones and appointment schedules, and kept front-desk operations running smoothly.

I've also supervised groups of 15–20 children at the University of Miami and supported administrative operations at Miami Sunset Senior High School. I bring bilingual English and Spanish communication, organization, and a positive, adaptable approach to every team.
```

## Experience

### General Merchandise Expert (current)

[Target](https://himalayas.app/companies/target). Feb 2025 - Present

```text
Maintained sales floor presentation and organization, delivered guest assistance, and collaborated with team members to meet department goals in a fast-paced retail environment.
```

Skills: Time-Management, Retail, Customer-Service, Teamwork, Problem-Solving, Adaptability, Inventory-Zoning, Order-Processing

### Receptionist

CareMax. Sep 2023 - Jan 2025

```text
Greeted and assisted 50+ visitors daily, answered multi-line phones, managed appointment schedules, and maintained front-desk operations.
```

Skills: Customer-Service, Phone-Support, Appointment-Scheduling, Multitasking, Problem-Solving, Front-Desk-Operations

### Summer Camp Supervisor

[University of Miami](https://himalayas.app/companies/university-of-miami). Jun 2023 - Aug 2023

```text
Supervised groups of 15-20 children, developed daily activity plans, and communicated effectively with parents and staff.
```

Skills: Child-Supervision, Activity-Planning, Communication-Skills, Time-Management, Adaptability

### Office Aide

Miami Sunset Senior High School. Aug 2021 - Jun 2023

```text
Assisted in maintaining office organization by filing, sorting documents, and managing daily correspondence, and coordinated with team members to meet deadlines.
```

Skills: Administrative-Support, Filing, Data-Entry, Scheduling, Communication-Skills, Collaboration

## Education

### Florida International University

Bachelor's Degree, Communications. 2023 - Present. Grade: 3.69

```text
Pursuing a Communications major with a cumulative GPA of 3.69, expected graduation in 2027.
```

### Miami Sunset Senior High School

High School Diploma, General Studies. Grade: Unweighted: 3.6, Weighted: 4.1

Activities and societies: Teacher's aide experience; Member of the NAF Academy of Business & Finance.

```text
Earned a high school diploma with academic honors in Digital Media, including advanced coursework in AP United States History and AP Psychology.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint

To contact Massiel, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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