# MARYAM MUSA

MARYAM MUSA is a remote worker on Himalayas, Relationship Management / Direct Sales at Union Bank of Nigeria, based in Nigeria.

Source: https://himalayas.app/@maryammusa

```text
Sales professional at Union Bank of Nigeria who acquired 60+ retail accounts and generated over ₦500 million in deposits.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Nigeria |
| Authorized to work in | Nigeria |
| Salary expectations | 30k+ USD |
| Job categories | Sales, Sales Development Representative, Lead Qualification Specialist, Customer Service, Relationship Manager |
| Skills | Inbound Lead Response, Structured Conversation Participation, Phone Sales, Customer Acquisition, Relationship Management, Discovery Questionnaires, Objection Handling, Demo Setup, Appointment Setting, CRM Activity Tracking, High Volume Call Handling, Script Adherence, Process Adherence, Customer Follow up, HubSpot |

## About

```text
At Union Bank of Nigeria, I acquired 60+ retail accounts and generated over ₦500 million in deposits through targeted customer acquisition and relationship management.

I respond to customer interest with discovery conversations, explain relevant products, handle objections, and guide customers toward appropriate next steps. I also follow up with prospects and existing customers to develop opportunities.

I track customer information, interaction notes, and follow-up activities using CRM and digital tools, including HubSpot. My work includes identifying opportunities for additional products and services based on customer needs and relationship history.

At Yola Electricity Distribution Company (YEDC), I handled inbound customer enquiries and complaints and followed up on issues with internal teams. I also investigated revenue-related issues, maintained records, prepared reports, and supported operational follow-up.
```

## Experience

### Relationship Management / Direct Sales (current)

Union Bank of Nigeria. Jan 2022 - Present

```text
Conduct proactive customer outreach and sales conversations to identify opportunities and develop new business. Successfully acquired 60+ retail accounts and generated over ₦500 million in deposits through targeted customer acquisition and relationship management.
```

Skills: Customer-Outreach, Sales-Calls, Discovery-Questionnaires, Objection-Handling, Follow-up, CRM, Relationship-Management, Target-achievement

### Assistant Revenue Protection Officer

Yola Electricity Distribution Company (YEDC). Jan 2021 - Dec 2021

```text
Investigated revenue-related issues, maintained accurate records, prepared reports, and supported operational follow-up. Applied analytical thinking, attention to detail, and accountability in a target-oriented environment.
```

Skills: Financial-investigation, Record-keeping, Reporting, Analytical-Thinking, Attention-To-Detail

### Customer Care Assistant

Yola Electricity Distribution Company (YEDC). Jan 2021 - Dec 2021

```text
Handled inbound customer enquiries and complaints, identified needs, and communicated solutions professionally. Followed up on customer issues and coordinated with internal teams to support timely resolution.
```

Skills: Customer-Service, Complaint-Handling, Communication-Skills, Follow-up, Coordination

## Education

### Bayero University Kano

Bachelor of Science, Physics

```text
Earned a Bachelor of Science in Physics from Bayero University Kano in 2020.
```

### HubSpot Academy

HubSpot Digital Marketing Certification, Digital Marketing

```text
Completed the HubSpot Digital Marketing Certification.
```

## Tech stack

- Salesforce
- Google Docs
- Google Drive
- Slack
- HubSpot
- Apollo
- Trello
- Asana
- Notion
- Google Sheets
- Microsoft Excel
- monday.com
- Calendly
- Microsoft Word
- Microsoft PowerPoint

To contact MARYAM, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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