# Mariam User

Mariam User is a remote worker on Himalayas, Online Page Moderator / Customer Support at Online Accessories Brand, based in Egypt.

Source: https://himalayas.app/@mariamuser21

```text
Data entry and customer support specialist who organized NüraGlow’s cosmetic e-commerce website concept.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Egypt |
| Authorized to work in | Egypt |
| Salary expectations | 30k+ USD |
| Job categories | Data Entry Clerk, Customer Support Representative, Moderator, Translator |
| Skills | Data Entry, Customer Support, English Arabic Translation, Excel, Microsoft Word, Online Research, Reviewing Information, Content Moderation, Data Update, Power BI, Data Visualization, CRM, SQL, NoSQL, HTML |

## About

```text
I developed and organized NüraGlow, a cosmetic e-commerce website concept. I worked with product information, categories, images, and structured digital records, focusing on clear organization and a user-friendly interface.

As an Online Page Moderator / Customer Support worker for an Online Accessories Brand, I responded to customer messages and comments, checked for customer problems, and followed up until they were resolved. I kept replies clear, accurate, and professional.

My academic projects include Power BI sales analysis, an educational-center feasibility study, and practical assignments involving CRM and SQL/NoSQL. I also have experience with data entry, online research, and basic Arabic–English translation.
```

## Experience

### Online Page Moderator / Customer Support

Online Accessories Brand

```text
Responded to customer messages and comments on the brand's online pages, with a daily target of 300 messages. Checked comments and inbox for customers with problems, and followed up until they were resolved.
```

Skills: Customer-Support, Online-Communication, Content-Moderation, Data-Entry, Attention-To-Detail

## Education

### New Ismailia National University

Digital Marketing and Electronic Business Track, International Trade and Languages

```text
Pursuing a degree in International Trade and Languages with a focus on Digital Marketing and Electronic Business, expected to graduate in 2026.
```

## Tech stack

- JavaScript
- Microsoft Excel
- SQL
- Microsoft Word
- Power BI

To contact Mariam, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

## People also viewed

- [Eman Hamido](https://himalayas.app/@emanhamido): Data Entry Specialist, Locate App
- [Logine Halawa](https://himalayas.app/@loginehalawa): Intern, Lafarge Holcim
- [Sam Scout](https://himalayas.app/@samscout): Quality & Operations Manager, Small Garment Factory
- [Alaa Radwan](https://himalayas.app/@alaaradwan): Remote Support Specialist, Freelance
- [Ghada Salah](https://himalayas.app/@ghadasalah): Online Teacher, Private Academy
- [nada aiman](https://himalayas.app/@nadaaiman): Medical Data Steward, Veeva Systems
- [ahmed saiied](https://himalayas.app/@ahmedsaiied): Account Executive, Brand Aid Marketing
- [Youssef amr](https://himalayas.app/@youssefamr1): Site Civil Engineer / Site Manager, AMACO
- [AYA Mahmoud](https://himalayas.app/@ayamahmoud2): Transcription | English Arabic Translation | Data Entry, Freelance / Remote Work
- [Aya Ali Khalil](https://himalayas.app/@ayaalikhalil): Remote / Freelance, Language, Data & Quality Projects, Freelance