# mariam kariauli

mariam kariauli is a remote worker on Himalayas, Head of Growth at Tbilisi School of Communication, based in Georgia.

Source: https://himalayas.app/@mariamkariauli

```text
Head of Growth at Tbilisi School of Communication, launching six learning programs with NPS 89 and 96% CSAT.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Georgia |
| Authorized to work in | Georgia |
| Salary expectations | 30k+ USD |
| Job categories | Account Manager, Customer Success Manager, Corporate Development Manager, Partnerships Manager, Program Manager, Sales Trainer |
| Skills | Key Account Management, Customer Success, Client Onboarding, Renewal Management, Account Expansion, B2B Account Management, B2G Account Management, Corporate Programs, Program Delivery, Workshop Coordination, Event Coordination, Stakeholder Management, Contract Management, Sales Training, Sales Enablement |
| LinkedIn | https://linkedin.com/in/mariam-kariauli-96964323b |

## About

```text
At Tbilisi School of Communication, I manage corporate and public-sector accounts from first contact through onboarding, delivery, and renewal. I launched six learning programs with NPS 89, CSAT 96%, and an 84% learner completion rate.

I managed a portfolio of 23 B2B and B2G accounts, including Bank of Georgia and the State Audit Office of Georgia. Six clients returned for repeat business and expanded their engagement.

At Georgian Strategic Analysis Center, I supported delivery of nine donor-funded programs and coordinated conferences and trainings with external speakers and partners. I also built a participant database and budget template that remained in use after my departure.

Earlier at GHS Consulting, I designed and delivered sales training for 70 representatives and built an onboarding curriculum that brought new hires to their first closed sale within one week. I use HubSpot CRM to maintain pipeline and account records, alongside Microsoft 365, Google Workspace, Notion, Trello, and Slack.
```

## Experience

### Head of Growth (current)

Tbilisi School of Communication. Jan 2026 - Present

```text
Own the customer journey from first contact through onboarding, delivery and renewal, leading marketing, sales and program delivery with 4 direct reports. Exceeded the full-year 2026 revenue baseline ahead of schedule and launched 6 new learning programs achieving NPS 89, CSAT 96%, and an 84% learner completion rate.
```

Skills: Customer-Journey, Marketing, Sales, Program-Delivery, HubSpot, Contract-Automation, Forecasting, Stakeholder-Management, Event-Coordination

### Corporate Development Manager

Tbilisi School of Communication. May 2025 - Jan 2026

```text
Managed a portfolio of 23 B2B and B2G accounts, including Bank of Georgia and the State Audit Office of Georgia, as single point of contact from onboarding through delivery and renewal. Drove renewal and expansion with 26% of clients returning for repeat business and delivered projects ~10% under approved budget.
```

Skills: Key-Account-Management, B2B, B2G, Renewals, Expansions, Stakeholder-Management, Ciclo-Comercial, Negotiation, Budget-Management, Training-Delivery

### B2B Partnerships

Tbilisi School of Communication. Aug 2024 - May 2025

```text
Sourced and qualified inbound and outbound leads, building the corporate pipeline that grew into a 23-account portfolio. Partnered with municipalities, government agencies, and donor organizations on joint program delivery, and drafted and managed contracts and service specifications.
```

Skills: Lead-Generation, Partnerships, Contract-Management, Program-Delivery, Stakeholder-Management

### Project/Account Manager

Georgian Strategic Analysis Center. Sep 2022 - May 2024

```text
Supported delivery of 9 donor-funded programs with a combined budget of ~$500K, reaching 300+ beneficiaries. Owned day-to-day communication with funders including the Netherlands Embassy, NATO PDD, EUMM Georgia and the U.S. Embassy, and coordinated dozens of conferences and trainings.
```

Skills: Project-Management, Donor-Relations, Budget-Tracking, Event-Coordination, Stakeholder-Communication, Reporting

### Sales Team Trainer

GHS Consulting. Mar 2021 - May 2022

```text
Designed and delivered training and enablement for 70 sales representatives in cohorts of 10, covering discovery, objection handling, and trust-building. Built the onboarding curriculum that brought new hires to their first closed sale within one week.
```

Skills: Sales-Training, Onboarding, Curriculum-Development, Discovery, Objection-Handling, Trust-Building

### Sales Development Representative

GHS Consulting. Jul 2020 - Mar 2021

```text
Handled ~40 customer calls per day advising U.S.-market customers on insurance plans and coverage conditions. Met quota consistently and topped the closed-sales leaderboard four times, and held the named-contact relationship post-sale.
```

Skills: Sales, Customer-Service, Insurance, Communication-Skills, Quota-Achievement

## Education

### The University of Georgia (UG)

Bachelor of Social Sciences, Political Science. 2018 - 2022

```text
Bachelor of Social Sciences in Political Science from The University of Georgia, completed in 2022.
```

## Tech stack

- Slack
- Google Workspace
- Trello
- Notion

To contact mariam, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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