# Manish Singh

Manish Singh is a remote worker on Himalayas, Taxi Business Owner / Operations & Customer Support at Self-Employed, based in India.

Source: https://himalayas.app/@manishsingh16

```text
Customer Support professional in Pune with a self-managed taxi business, handling bookings, customer concerns, and daily operations.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 305k+ INR |
| Job categories | Customer Support Executive, Back Office Executive, Operations Executive, Data Entry Operator, Document Verification Executive |
| Skills | Customer Service, Inbound Calling, Outbound Calling, Customer Query Handling, Complaint Resolution, Booking Coordination, Customer Follow up, Data Entry, Documentation, Document Verification, Record Maintenance, Data Accuracy, Report Preparation, Filing, Daily operations management |

## What I'm looking for

```text
I’m looking to transition from self-employment into a stable corporate environment where I can apply my experience in customer service, data handling, documentation, coordination, and daily operations. I want a long-term opportunity to learn company processes, improve my professional skills, and grow through consistent performance and responsibility.
```

## About

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Through my self-managed taxi business in Pune, I’ve handled customer communication, bookings, trip scheduling, and day-to-day operations. I respond to booking inquiries and follow up with customers and drivers about pickup schedules, trip completion, and payments.

I’ve resolved concerns involving delays, billing, driver coordination, and trip changes. I also use MS Excel and Google Sheets to maintain trip, payment, expense, and cash transaction records.

My operations work includes checking vehicle and driver documents, coordinating assignments, and using Google Maps and GPS to track routes and support timely service. I also maintained daily cash closing, payment records, and business documentation.

Before this, I worked in operations and administration at a CA coaching institute for two years. I’m an IRDAI-qualified professional with knowledge of life insurance and its principles.
```

## Experience

### Taxi Business Owner / Operations & Customer Support (current)

Self-Employed. Jan 2018 - Present

```text
Managed complete day-to-day business operations including customer communication, bookings, trip scheduling, driver coordination, record keeping, and service delivery. Handled customer calls, resolved complaints, and maintained accurate records using MS Excel and Google Sheets.
```

Skills: Customer-Service, Inbound-Outbound-Calls, Complaint-Resolution, Booking-Coordination, Data-Entry, Excel, Google-Sheets, Record-Maintenance, Document-Verification, Scheduling, Driver-Coordination, Cash-Handling, Expense-Tracking, Google-Maps, GPS-Tracking, Time-Management, Problem-Solving

### Operations & Administration Executive

CA Coaching Institute

```text
Gained 2 years of experience in operations and administration within a CA coaching institute, supporting daily administrative and operational tasks.
```

Skills: Operations-Management, Administration, Record-keeping, Coordination

## Education

### RTMNU

Bachelor of Commerce, Commerce

```text
Completed Bachelor of Commerce (B.Com – CA) from RTMNU in November 2009.
```

### CBSE

Higher Secondary Certificate, General. Grade: 62.9%

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Completed Higher Secondary Certificate (H.S.C) from CBSE in May 2008 with 62.9%.
```

### ICSE

Secondary School Certificate, General. Grade: 52.4%

```text
Completed Secondary School Certificate (S.S.C) from ICSE in June 2004 with 52.4%.
```

## Tech stack

- Google Maps
- WhatsApp
- Google Sheets

To contact Manish, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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