# Manasseh Tiako

Manasseh Tiako is a remote worker on Himalayas, Commercial Advisor at Gigaclear, based in United Kingdom.

Source: https://himalayas.app/@manassehtiako

```text
Commercial Advisor at Gigaclear, recontracting 250+ customers monthly while resolving 95% of enquiries within 24 hours.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | United Kingdom |
| Authorized to work in | United Kingdom |
| Salary expectations | 35k+ GBP |
| Job categories | Commercial Advisor, Customer Relationship Manager, Recruitment Consultant, Sales Advisor |
| Skills | Customer Retention, Sales, Contract Renewal, Customer Relationship Management, Account Management, Negotiation, Objection Handling, KPI Management, Healthcare Recruitment, Candidate Screening, Customer Service, Product Advice, Salesforce Lightning, Microsoft Office |

## What I'm looking for

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I’m planning to relocate to Poland from February 2027 and am open to suitable professional opportunities there. I’m happy to undertake any required training in the UK.
```

## About

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At Gigaclear, I build customer relationships by understanding individual needs and recommending suitable solutions. I recontract more than 250 customers per month, addressing concerns and explaining the value of their service.

I also handle complex enquiries and cancellation risks, resolving 95% of customer enquiries within 24 hours while focusing on customer satisfaction. I use Salesforce Lightning and Microsoft Office to manage accounts, record interactions and track opportunities.

At Goldman Associates, I supported recruitment for the nursing home sector by reviewing candidate qualifications and matching healthcare professionals to available roles. I coordinated communication between candidates, colleagues and nursing home clients.

At Moss, I advised customers on menswear, formalwear and tailoring, helping them choose outfits and complementary products for different occasions. I’m planning to relocate to Poland from February 2027 and am open to suitable professional opportunities there.
```

## Experience

### Commercial Advisor (current)

[Gigaclear](https://himalayas.app/companies/gigaclear). May 2022 - Present

```text
Build and maintain customer relationships, recontracting over 250 customers per month and resolving 95% of enquiries within 24 hours. Consistently exceed performance targets and generate positive customer feedback.
```

Skills: Customer-Retention, Contract-Renewal, Relationship-Management, Negotiation, Objection-Handling, Salesforce-Lightning, Microsoft-Office, KPI-Management, Account-Management

### Head of Resourcing

Goldman Associates. Nov 2019 - May 2021

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Supported recruitment for the nursing home sector, sourcing healthcare professionals and coordinating communication between candidates and clients.
```

Skills: Healthcare-Recruitment, Candidate-Screening, Communication-Skills, Relationship-Building, Prioritization

### Suit Specialist

Moss. Sep 2016 - Oct 2019

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Provided personalised advice on menswear and formalwear, helping customers select coordinated outfits and complementary accessories.
```

Skills: Customer-Service, Product-Knowledge, Sales, Styling, Upselling

## Education

### City of Oxford College

GCSE, General Studies. 2015 - 2017. Grade: C

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Completed GCSEs in Mathematics and English, achieving grade C.
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## Tech stack

- Microsoft Office

To contact Manasseh, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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