# Malaika Mathole

Malaika Mathole is a remote worker on Himalayas, Outbound Insurance Sales, Client Engagement & CRM at Integricall Group, based in South Africa.

Source: https://himalayas.app/@malaikamathole

```text
Business development at Integricall Group, supporting insurance prospecting, customer discovery and CRM pipeline follow-through.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | South Africa |
| Authorized to work in | South Africa |
| Salary expectations | 30k+ ZAR |
| Job categories | Business Development, Sales, CRM Administrator |
| Skills | Outbound Prospecting, Lead Qualification, Customer Discovery, Business Development, Insurance Sales, CRM Administration, Pipeline Management, Customer Follow up, Traffic Data Collection, Research, Information verification, Project Documentation, AI Assisted Drafting Tools, Claude AI, ChatGpt |

## What I'm looking for

```text
I’m keen to contribute in an AI-first, remote business development environment and develop deeper expertise in complex technical industries.
```

## About

```text
At Integricall Group, I conducted outbound cold calls for insurance campaigns, introduced services, explored customer needs and identified interest for appropriate next steps.

I supported sales pipeline continuity by managing follow-ups, recording conversation outcomes and keeping CRM contact details, status updates and pending actions accurate. I also coordinated handovers and escalated questions requiring specialist input.

At BVI CONSULTING ENGINEERS, I captured, checked and organised information for traffic impact assessment activities, supporting technical analysis and project documentation.

I use Claude AI, ChatGPT and Microsoft Excel for drafting, research synthesis, information organisation and reporting support, reviewing AI outputs for accuracy. I’m keen to contribute in an AI-first, remote business development environment and develop deeper expertise in complex technical industries.
```

## Experience

### Outbound Insurance Sales, Client Engagement & CRM

Integricall Group. Jan 2023 - Jan 2026

```text
Conducted outbound cold calls on insurance campaigns, explored customer needs, and managed follow-ups. Maintained CRM records and supported sales pipeline continuity.
```

Skills: Outbound-Sales, Cold-Calling, Customer-Discovery, CRM, Follow-up-Management, Data-Entry, Communication-Skills

### Traffic Data & Project Support

BVI Consulting Engineers. Jan 2023 - Dec 2023

```text
Captured, checked, and organised information for traffic impact assessments. Maintained data files and supported project documentation.
```

Skills: Data-Entry, Data-Checking, Project-Support, Attention-To-Detail

## Education

### University of Pretoria

Honours Degree, Town and Regional Planning

```text
Completed an Honours Degree in Town and Regional Planning in 2026, developing research, data interpretation, technical writing, and structured problem-solving skills.
```

## Tech stack

- Microsoft Excel
- ChatGPT
- Microsoft Word
- Microsoft Outlook
- Microsoft PowerPoint

To contact Malaika, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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