# Mak Zametica

Mak Zametica is a remote worker on Himalayas, Volunteer at Pomozi.ba, based in Bosnia and Herzegovina.

Source: https://himalayas.app/@makzametica1

```text
Hospitality and sales assistant with experience at Swissôtel Sarajevo and Pet Shop Bella Sarajevo, promoting products and serving customers.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | Bosnia and Herzegovina |
| Authorized to work in | Bosnia and Herzegovina |
| Salary expectations | 52k+ USD |
| Job categories | Promoter, Hospitality Assistant |
| Skills | Product Promotion, Ambient Marketing, Customer Service, Guest Service, Product Procurement Specialist, Sales Reporting, Event Organization, Microsoft Office, Microsoft Word, Excel, PowerPoint, Driver’S License B |

## What I'm looking for

```text
I’m looking for a role where I can present products, create positive customer experiences, and represent a company’s brand. I enjoy working in the field and in dynamic environments, and I’m keen to learn and progress.
```

## About

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At Swissôtel Sarajevo, I completed a hotel internship working with guests and providing service. I collaborated with different teams and maintained a professional attitude toward guests and colleagues.

As a promoter with Martimex, Promands, I presented products to passers-by, distributed promotional materials and samples, and adapted my approach to different audiences. At Pet Shop Bella Sarajevo, I communicated with customers, handled direct product procurement from main suppliers, and closed daily sales and prepared reports.

With Pomozi.ba, I took part in organizing humanitarian actions and events and supported participants. I’m studying Management part-time at CEPS Business Economics and hold a Hospitality Technician qualification.
```

## Experience

### Volunteer

Pomozi.ba. Jan 2022 - Jun 2023

```text
Participated in organizing humanitarian actions and events, communicating with participants and providing support. Developed organizational skills, responsibility, and team spirit.
```

Skills: Event-Organization, Communication-Skills, Teamwork, Responsibility

### Promoter

Martimex

```text
Conducted direct product promotion to attract attention and create positive brand impressions. Presented products to strangers, distributed materials, and adapted approaches to different audiences.
```

Skills: Product-Promotion, Communication-Skills, Public-Speaking, Adaptability

### Sales Assistant

Pet Shop Bella Sarajevo

```text
Worked as a sales assistant for pet products, handling daily customer communication and direct procurement from suppliers. Closed daily sales and prepared reports.
```

Skills: Customer-Service, Sales, Procurement, Reporting

### Hotel Internship

Swissôtel Sarajevo

```text
Worked with guests providing a high level of service, developing communication and interpersonal skills. Collaborated with different teams in a dynamic work environment while maintaining a professional attitude.
```

Skills: Customer-Service, Communication-Skills, Teamwork, Interpersonal-Skills

## Education

### Public Institution Secondary School of Hospitality and Tourism Sarajevo

Hospitality Technician, Hospitality and Tourism

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Pursuing a Hospitality Technician qualification at the Public Institution Secondary School of Hospitality and Tourism Sarajevo.
```

### CEPS Business Economics

Part-time Student (1st year), Management

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Part-time student in the first year of the Management program at CEPS Business Economics.
```

### Osman Nakaš Elementary School

Elementary School Diploma, General Education

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Completed elementary education at Osman Nakaš Elementary School in Sarajevo.
```

## Tech stack

- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Office

To contact Mak, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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