# mahua bhattacharya

mahua bhattacharya is a remote worker on Himalayas, Delivery Manager at Deloitte Consulting, based in India.

Source: https://himalayas.app/@mahuabhattacharya

```text
IT Delivery Manager at Deloitte Consulting delivering Salesforce transformations for public-sector clients with AI-augmented workflows.
```

| Detail | Value |
| --- | --- |
| Availability | Looking for a job |
| Location | India |
| Authorized to work in | India |
| Salary expectations | 7543k+ INR |
| Job categories | Delivery Manager, Program Manager |
| Skills | IT Delivery Management, Program Delivery, Salesforce, Public Sector, Agile, Scrum, Release Management, Risk Management, Escalation Management, DevOps, CI CD, Environment Management, AI Augmented Delivery, Generative AI, Agent Creation For Defect Management |
| LinkedIn | https://linkedin.com/in/mahua-bhattacharya |

## What I'm looking for

```text
I’m seeking a broader Delivery Manager or Program Manager role where I can bring delivery leadership, quality governance, and AI-driven efficiency practices.
```

## About

```text
At Deloitte Consulting, I lead delivery of Salesforce programs for public-sector clients, including Child Welfare, Medicaid, Environmental & Energy Protection, and DMV. I manage teams of 50+ and apply AI-augmented delivery practices that improved efficiency in testing, development, and management workflows.

Earlier at Deloitte Consulting, I delivered Salesforce functional design and data migration, after working on Siebel implementations at Deloitte Consulting, Infosys, Cognizant Technology Solutions, and Tech Mahindra Ltd. I’ve established quality frameworks across SIT, UAT, security, performance, and ADA testing, and supported go-lives with zero critical incidents.
```

## Experience

### Delivery Manager (current)

[Deloitte Consulting](https://himalayas.app/companies/deloitte-ireland). May 2021 - Present

```text
Lead end-to-end delivery of Salesforce programs for Public Sector clients, managing 50+ offshore team members and achieving near-100% timeline adherence. Drive AI-augmented delivery adoption and quality governance across multiple engagements.
```

Skills: Salesforce, Program-Management, Agile, Scrum, Jira, DevOps, CI-CD, Microsoft-Copilot, GitHub-Co-Pilot, GenAI, SIT, UAT, Performance-Testing, Security-Testing, ADA-Compliance, Defect-Management, Team-Leadership, Client-Management, Vendor-Management, Capacity-Planning, Effort-Estimation, Data-Migration, Production-Support

### Salesforce Functional Lead

[Deloitte Consulting](https://himalayas.app/companies/deloitte-ireland). Aug 2016 - May 2021

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Managed a 5-member offshore functional team capturing requirements and delivering user stories for large-scale Salesforce implementations. Delivered functional design for case lifecycle, email management, SLA management, and live chat, and owned data migration strategy using Data Loader.
```

Skills: Salesforce, Requirements-Gathering, User-Stories, Functional-Design, Case-Lifecycle, Email-Management, SLA-Management, Live-Chat, Data-Migration, Data-Loader, Onsite-Offshore-Coordination

### Siebel Technical Lead

[Deloitte Consulting](https://himalayas.app/companies/deloitte-ireland). Oct 2013 - Aug 2016

```text
Led technical design and delivery on Siebel-based implementations, coordinating with functional and offshore teams to meet client delivery timelines.
```

Skills: Siebel, Technical-Design, Delivery-Management, Team-Coordination

### Module Lead

[Infosys](https://himalayas.app/companies/infosys-limited). Jun 2012 - Aug 2013

```text
Led technical design and implementation of a Siebel module with a 6-member team. Analyzed functional requirements and proposed technical designs aligned to client needs.
```

Skills: Siebel, Technical-Design, Team-Leadership, Requirements-Analysis

### Developer

[Cognizant Technology Solutions](https://himalayas.app/companies/cognizant). Dec 2009 - Apr 2012

```text
Analyzed business requirements and independently designed and developed application modules (Configuration and EAI) on Siebel. Coordinated with onsite teams to deliver quality deliverables on schedule and supported production migration.
```

Skills: Siebel, Configuration, EAI, Application-Development, Production-Support

### Developer

[Tech Mahindra Ltd](https://himalayas.app/companies/tech-mahindra). Jul 2007 - Dec 2009

```text
Built Low-Level Design from High-Level Design specifications for Siebel Order Management and Product Configuration modules.
```

Skills: Siebel, Order-Management, Product-Configuration, Low-Level-Design

## Education

### Government College of Engineering & Ceramic Technology

Bachelor of Technology, Computer Science & Engineering. 2003 - 2007

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Bachelor of Technology in Computer Science & Engineering from Government College of Engineering & Ceramic Technology, 2003-2007.
```

### Salesforce

Salesforce Administrator Certification, Salesforce Administration

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Salesforce Administrator Certification.
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### Salesforce

Salesforce Public Sector Industry Foundation, Salesforce Public Sector

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Salesforce Public Sector Industry Foundation certification.
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### Indian School of Business

ISB AI Leadership Program, Artificial Intelligence Leadership

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ISB AI Leadership Program.
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## Tech stack

- Salesforce
- Jira
- GitHub Copilot
- Agentforce

To contact mahua, message them from this profile with a Himalayas employer account: [Hire on Himalayas](https://himalayas.app/hire).

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